care@irctc.co.in: Indian Railways IRCTC Email
Email
care@irctc.co.in
Company
Department
IRCTC
Region
All India
Note
Contact IRCTC customer care through email for queries and complaints.
If the above contact didn't helped you, here are alternatives to reach Indian Railways customer support.
Contact Number
139 - Contact details
0755-6610661 - Contact details
Support Link
Official website - Contact details
Comments
Ticket cancel plz
Not open my IRCTC I'd please cancel my ticket. PNR: 67201119269 . transaction I'd: 100001457153708 name came patnayak, train no 18517.
User name password miss
My name Santosh Kumar Pandey my username and password not open plz send my IRCTC username and password my registered email , harsh55pandey @gmail.com,and phone number +918055402112 miss my I'd sani_pan.
Solve my problem
I had cancelled my ticket but i did not get my refund money yet what i had done before 10 days. solve my problem as soon as and return my refund money into my used bank account.
IRCTC ewallet is not opening
I am unable to open the IRCTC ewallet, please help me to open it.
Cancellation @ Refund
Kindly Cancel & Refund following 3 (three) RLY e-tickets:
(1)
Transaction ID : 100001389461565 PNR No. : 6518207875 Train No. / Name : 12344 / DARJEELING MAIL
Date of Booking : 08-Aug-2018 Class : THIRD AC Quota : GENERAL
Date of Journey : 01-Nov-2018 From : NJP To : SDAH
Boarding At : NJP Date Of Boarding : 01-Nov-2018 Reservation Up to : SDAH
(2)
Transaction ID : 100001360523101 PNR No. : 6617350046 Train No. / Name : 12344 / DARJEELING MAIL
Date of Booking : 18-Jul-2018 Class : THIRD AC Quota : GENERAL
Date of Journey : 04-Nov-2018 From : NJP To : SDAH
Boarding At : NJP Date Of Boarding : 04-Nov-2018 Reservation Up to : SDAH
(3)
Transaction ID : 100001386566708 PNR No. : 6618121920 Train No. / Name : 13149 / KANCHANKANYA EXP
Date of Booking : 06-Aug-2018 Class : THIRD AC Quota : GENERAL
Date of Journey : 19-Nov-2018 From : SDAH To : NJP
Boarding At : SDAH Date Of Boarding : 19-Nov-2018 Reservation Up to : NJP
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Regarding senior citizen
Sir ..what is the minimum age of senior citizen for woman for reservation tickets.
Irctc app problem
Irctc app is not working properly in mobile phone.
No refund money
my user id - rishav6872
my money had deducted but no booked my ticket
my transition id is 100001479755246
Help, forgot username and password
I am registered customer but forgot username and password, can you help me? My mobile number is 9850437956 and email address is subhashkhillare @gmail.com.
Ticket was not confirmed and cancelled
My name is Laxman Rao and my irctc user ID is Lbdt6446. On 16 Oct I have booked a ticket from jodhpur to secunderabad. But ticket was not confirmed so it has cancel. But money has been deducted from my Account. I have complained to customer service lot of time, they have convinced to me your money has come back to your account in 5-8 days but after 13 days passed money not coming back to my account and therefore I humbly request to you please refund my money soon to my account.
Waiting list ticket
I have booked ticket from KPG-SBC on journey date 14.10.2018 ticket is waiting listed not confirmed. till date amount not refunded. please check and refund the amount PNR NO : 2833430251.
No refund of unconfirmed ticket
I have tried to book ticket on irctc using
User ID :- Lbdt6446
Date of journey :- 21st October 2018
from Jodhpur to Secunderabad
Date of booking :- 16 Oct 2018
My money has been deducted on my account but ticket was not confirmed by this app. so i request you to please refund my money back to my account.
Thanking You!
Forget user id
I forget my user name and I'd IRCTC.aslo change my mobile number. How create new account IRCTC.
Money not refund
I have cancelled my ticket pnr -6616620470 but money not refund. when I called to customer care, they told money refund but no money refund to my account.
Ticket cancelled
Refund of amount 5970.00 not received till date for cancellation of PNR 6117890755
IRCTC tranation ID 100001378544190,
Refund reference 21130517177
Dated 25 Oct 18
Train missed, came at station 2 hours before than scheduled time
I had booked tickets from Kannur to TVC on 22634 Nizamuddin to Trivandrum Express on 4 Nov18 and the trainwhich was supposed to artrive at Kannur as per schedule in ticket was 19.55 but passed Kannur at 17.17 without any intimation and was unable to catch the train. On discussing with Station Superintendent he was helpless and asked to file TDR but it is not possible in site. There are many families including a pregnant woman at Kannur station, families with children are waiting and unable to travel due to the irresponsible scheduling of Indian Railway. We are in dilemma to make a decision what to do? bcos tomorrow is a working day and has to report to office at 9 am.
Balance
Balance not refund and customer care number is always busy.
Link aadhar to my user id
Not linking my aadhar with my irctc user id. what's problem i don't know, plz rectify my problem. i am not able to book tickets more than 6 due to aadhar kyc linking problem.
Ticket printout
Sir,my name is syam Isundar, I loss my tecket printout last 7 September 2018,it was important.plz send my mail tecket details.
My PNR no is-8109667132, Konark express, date of journey 07/SEP/2018, csmt to che.
Confirmation of ticket
Hello,
My current status for booking is RLWL/9 on nov 13 in 16346 / NETRAVATHI EXP.
PNR No. : 4351336579, Class : THIRD AC
Any chance for confirmation at the earliest. Thanks in advance
Not refund of my cancel ticket
I was booked a ticket in my irctc site in16 Oct 2018 for journey date 21 Oct , but ticket was cancelled . This was informed me thru SMS aur email. My cancel transaction ID is 100001484292725 But the refund has not been made yet. Pl refund the money.
Non refund of money
Very bad impression on irctc because we have booked ticket through irctc my tr.id is 100001505620616 Rs 3440.00 was deducted no ticket has been done. Customer care irctc no properly behaving what to do any one plz guide us.
My irctc I’d gvenkamma was suspended
It is displeasure on the part of irctc.while linking my Aadhar with my I’d gvenkamma my I’d was suspended. Why it is suspended I didn’t know. I request the authorities of irctc to restore it. I a retired government district level officer.There is no point of suspension of my I’d gvenkamma. please do the needful.
Confirmation message not received in email/phone number
Ticket from Hosur to Nager coil booked for Nov 22(SL) in Train No. 17235and from Nagercoil to Hosur booked for Nov 26(SL) 17236. Message in this regard not received either in E-mail of Mobile No. 8902718406. Please send messages immediately.
My User id password missing
My name YOGESH JAISWAL. my username and password not open plz send my IRCTC username and password my registered email , yogeshjaiswal963 @gmail.com,and phone number +917805931279 miss my I'd.
Not yet refunded amount
Transaction ID: 100001515972069
NEW DELHI ( NDLS) KSR BENGALURU ( SBC) Transaction Date: 5 Nov 2018
Transaction Amount: 1630.98Payment Status: Late Confirmation Received From Bank On 05-11-2018
Failure Reason: No Response From Bank
Train Name: KARNATAKA EXPTrain Number: 12628
Boarding Station: NEW DELHI (NDLS)Date of Boarding: 23 00:00 Hrs
Quota: GENERAL (GN)Class: SLEEPER CLASS (SL)
No. of Adults: 2No. of Children: 0
Which account credited by refund money by irctc
Money was refunded by irctc but i dont recognize that in which account money was credited my refund id is 10000028167970 and PNR no is 8712005746 i was cancelled my train ticket on 11 nov 2018 but refund money no show my credit card or any account .... so plz solve my problem.
Unable to open home page after login
I am unable to open home page of my irctc account after successfully logged in to my id, due to this I am not able to even active my account . so please kindly do something as soon as possible.
Unable to change my mobile number
Sir, I have my profile in the name Ranjit Kumar Behera my mobile number entered in my profile is 8001507172is lost with my hand set now i want to update with my other number ie 9933076797 which says it is in used, so kindly change to 9933076797.
Thanks with Regards.
Ranjit kumar Behera.
Kharida naya para, near Bharti vidya pith, Kharagpur 721301 West Bengal.
Failed transaction
I was booked date 27oct train no 15960(kamrup express) to amguri to Lamding. While transaction time error coming ticket not booked but money deducked from my account train I'd no 100001500609624. so I request you to Pls refund my money back to my account. Irctc I'd no 725665.
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