support@one97.com: Paytm Customer Care Email

Email
support@one97.com
Company
Department
Customer Care
Region
All India
Note
Contact Paytm customer service with your complaint/queries through email.
Alternative emails: info@one97.com, care@paytm.com, CyberCell@Paytm.com.

If the above contact didn't helped you, here are alternatives to reach Paytm customer support.

Contact Number

0120-38883888 - Contact details
011-33996699 - Contact details

Support Link

 - Contact details
Official website - Contact details

Comments

Deepak Banjara

Tue, 10/09/2018 - 19:10

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Maine 3 sunglasses order kiye the lekin mujhe packed mai 2 hi mile maine payments b puri kar di h or delivery m 3 sunglasses aaraha h order me.
order no.6178996894
my mobile no. 8802585862 plz plz help me

Munesh kumari

Wed, 10/10/2018 - 15:10

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I had recharged of Vodafone Mobile No. 9582208898 of Rs. 149 on 09.10.2018 thru Paytm! My Order No is 6233583460 but the same has been successful. But my Mobile is not recharge, to till date the amount not returned in my account. Pl. do the needful and the amt may be deposited in my account.

Mohd khalid

Wed, 10/10/2018 - 17:09

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My merchant account is on hold. Paytm number 9675314786, please unhold My account. help me sir.

Md Abu Salam SK

Wed, 10/10/2018 - 18:15

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PAYTM cash retun is very bad system. I do not get cash return till now. my order id-6567324266. amount 280. mob 7501013692.

Pavan Kumar

Wed, 10/10/2018 - 19:27

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Dear sir, I booked a leather jacket as on 28 sep. But The item which delivered to me is fully used and damaged. I apply for return it back but not response by paytm. paytm Emailed me that, I courier it back at merchant address. But I not able to courier back. So plz sir I am requesting you to arrange reverse pickup and make online stress free. Thanking sir.

Order no. 6180641177 and shipment no. 4510692438... Order a product ... when opens the product .. it was broken. reply me on urgent basis... brought by Vijay shukla contact number of his 9999284200.

Cashback not reflected in Paytm balance. Customer care not responding due to heavy call load.

Please check into customer accounts and credit them with the failed transactions, its more than 72 hours and still I am not credited with the amount, very poor customer service. Never expected this low quality customer service from PAYTM.

Would never like to use paytm again, such a dirty experience why don't you people credit the amount back if the transaction is a failure. Soon you people would loose customers. Shameless using our money.

Nabarun Das

Sat, 10/13/2018 - 00:05

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I purchased on 18.9.18 & 12.10.18 from grofers above Rs1800/ on both cases But cashback Rs300/- was not paid to me though the notification was.

I have cancelled a order on paytm on 10-10-18. Order cancelled but after 48 hour I have not received my money back the payment was made from wallet. order no 6244672582.

Sagar Chetiwal

Sat, 10/13/2018 - 16:33

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My item is wrong delivered.I'm not happy that item. I should return this item. please accept my return request and please call on this number (9024022614).

Mushtaq Ahmad lone

Sun, 10/14/2018 - 04:18

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Sir I had debited in my account to credit paytm wallet but paytm have not sufficient balance. plz help me or credit my wallet.

Gaganjot singh

Sun, 10/14/2018 - 21:41

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On 11th October u are delivered my power bank but due to some substances i was not received my order & you was canceled my order. kindly replace my order. I will received on Tuesday evening.

Mahesh Kumar Dua

Tue, 10/16/2018 - 13:57

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10*250 cash back against Delhi metro many transaction in this month not update please update only one day pending in your offer box txn id not update 20999273120, 6151290471,6128012293,5984457210.

Sanjay gupta

Tue, 10/16/2018 - 19:59

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I have order a jacket on 13th oct, My order no. is 6235155617.

When i tracked my order it is showing that the courier boy has called and did not got any response. But actually i didnt even get a single call from the courier boy. And now i am not able to contact that courier boy as no contact no. Is provided to me by payment. i am not getting response from the paytm helpline no. and it is really frustrationg for me and this issue is creating serious trust issues towards paytm. Plzz resolve my issue as soon as possible otherwise i have to take strict actions against the senario and complain to the consumer forum for the misduct by paytm and file an FIR against the same

Thank you ,
Sanjay gupta ,
Mobile no. 9415725144

Shrikant bhosale

Wed, 10/17/2018 - 13:43

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I was order ( Order No. 6283387197 ) one laptop on 14 oct and its dispatched date is 15 oct and delivery date is 18 oct. Today is 17 oct and still the product is not dispatched at . now system shown that dispatched date is 17 oct and delivery date is 20 oct. way should we order. very poor service provided by paytm.

Hi to all,

I have complaint for paytm i just order for JBL Bluetooth Speaker On 11-10-2018 and the delivery time is 14-10-2018. so can you just tell me what is the status and as soon as possible to deliver me. First time i am order by paytm and i don't like your service.

Thanks & regard
Ashwani
9717204904

Ketul Modi

Fri, 10/19/2018 - 12:55

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My order id is 4456322453
ref no. is 77256808 & 75904740

I have purchase honda activa on 16 jan 2018 but till date i dont show 2000 cashback on my paytm wallet, i was complain so many times in paytm but it was say already in your wallet but my wallet balance is 0. please suggest for this.

Jeet bartakke

Sun, 10/21/2018 - 18:54

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I have lost my phone. So,I want to delete my Paytm account. So,what should I do to delete the account from another mobile?

Prashant Solanki

Tue, 10/23/2018 - 12:41

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I am very old customer of your service.

Sir/Mam my complaint is July'18 I was purchased "boat Bass Heads 100 In-Ear wired Headphones" and It's still in warranty. Now I have a voice issue in my boat Headphones, so please help me. The Boat Headphones in warranty. How can I claim warranty?

I hope you understand my problem.

Sukhwinder

Tue, 10/23/2018 - 13:23

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Hello dear
maine apne account se ek pospaid no Recharge kia tha ….jiska mujhe message show ho rha hai your order is successful... mere account me se paise bhi kat chuke hain….lekin us pospaid ka bill nhi bhra gya …..jiska vo data niche hai
order no... 6049240633
date 17-09-2018 3.52pm
dc transaction no. 201826060096073
plzz send me my recharge amount

I booked a flight for 3rd October (Booking ID : 6171767710) and the same was cancelled by Air India . I have received no refunds and also no response from paytm team. I have called like 10 times and each time they say we will check and put my call on hold for 20 minutes and then say we will get back to you within 48 hours . But the same has never been done.

Very unsatisfied with service. Kindly inform what is the issue and why my request is not being attended to.

Hanumantha

Thu, 10/25/2018 - 17:04

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Oder ID:6286881303
Query Refrence No:92192993

No response. KyC centers never works due to server maintenance. Given customer care numbers always busy. They will not monitor email and suggest to call to CC but you should be lucky to connect.

Surender verma

Fri, 10/26/2018 - 18:27

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I can't login into my account because my sim card attached with paytm has been lost & there is a problem to issue the same number. is there is another way to sign in to Paytm?

Please help me to secure my account. my email is surenderverma162 @gmail.com

thanks

Srikanth chode

Fri, 10/26/2018 - 22:31

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Rs.1920 Debited from my PayTM account by cell no.916375127139. Cyber cell care, customer service center etc. not responding my complaint. My PayTM cell no. 8452007470. Call me on 9324356165 Medisetti.

Dinesh kumar sharma

Tue, 10/30/2018 - 16:25

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Dear Paytm
we purchase fastrack analog watch 25-10-2018,product received but product condition very bad,so return this product but till date refund amount not received,transaction id -21092022837. please do some needful.

Shruti shinde

Tue, 10/30/2018 - 16:54

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I had ordered bangles.. When I received the bangles they were damaged. so I returned the item immediately... My order id is 6267641012. i have not yet received my refund amount... Can anyone help me out in this matter.

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