cs@flipkart.com: Flipkart Customer Care Email

I received an email confirming the delivery but did not actually get the product. This was very disappointing on your part.

I placed order on 13th Oct for FILA shoes (OD404160368668384000) and today I get a email that my order is cancelled without any prior intimation....reason I was given 'As there was no update from our courier partner about the shipment, your order has gone for auto-cancellation' .... Very Very Poor tracking and poor service....very disappointed.

I bought mi4i and got that on 23rd . It's front camera is not working well and heating problem is also occurring. Battery is also draining fast . Help me out I wanna exchange it with new one

I have purchased this phone on august 22 this year But still I am not able to write review on my phone. So please tell me that how to write my review on this phone on flipkart.

I had purchased a t shirt from Flipkart, but after a lot of consideration soon I had cancelled it. I waited for my refund money. But Flipkart haven't refunded my money. I lost my 659 rupees... Flipkart is a cheat.

I purchased headphone & the flipcover but not want product. I want to return to u but the field executive customer service executive not give proper feedback to me. The executive told me the product will be taken with in 5 working day but yet not collect by you guys.

Lenovo Yoga 2 Tablet Android 8 inch - OD302070318545635800
i ordered this in feb and i have been facing many problems since then. i visited lenovo care centre in jalandhar who deal with the products under warranty but now they are also facing problems regarding the issue . the device doesn't update to its latest version available. so please tell what i can do as it is still under warranty.

Hello Team,

I have ordered the following item,
http://www.flipkart.com/frenzy-fm-led-003-led-slim-digital-watch-boys-m…

All together item cost was 349. I paid 200 by a voucher and rest 149 i paid through internet banking. I am not finding this item in my ordered list.

Also ordered the following item ,
http://www.flipkart.com/pigeon-cookware-set/p/itme5swzzgjge88f?pid=CKSE… two week before. Two days before i got a message that item is not available not able to deliver item.

Are you guys cheating the users????? check this immediately. I need the reason soon.

Livin Leo

I have purchase one moto 2gen 4G mobile and one samsung memory card. today flipkart status show delivery done but i cant received mobile and memory card.i can already payment done via credit card.so that is very critical problem in flipkart. i call flipkart customer care she tell me wait today for delivery.so in that time what can i do.

I wil go to consumer forum bcoz flipkart says your ordered canceled due to address and pin mismatch but my mobile is on why your delivery partner didnt call me?

we ordered redmi2 prime at 10th OCT that phone was network issue internet not working properly
and play store also not working properly so please kindly change the model ASAP.

order no - OD104123081998012000
date -10 oct

veerar abdulla
9944792529

I buy a lenovo k3 note on 15 oct'15, but still i have not received. kindly request to you please provide my order. order no is- Order OD204174031698488000. my mob no -8745920518.

I ordered "Power Plus MEEE83BL1213 Emergency Light Blue", order item ID : 4423592010996300, Qty : 1, Amount Rs. 130.00. I ordered BLUE colour emergeny light but I received orange/red light. Also, it is damaged. It's back cover and batteries are not there inside the packet with product. I did not get what I ordered. So you are requested to please return it and refund my money back Rs 130.

Thanks & Rgds,
Mrs Garima Nanda,
SPARSH NANDA,
11/1364, Malviya Nagar,
Jaipur. 302017

We ordered SDHC card for cameras and delivered us a micro Sdhc card replace the SDHC CARD.

I am facing very severe issue with my Mobile which i have purchased through Flipkart on 25th September. Charging is not done on the mobile either by my mobile charger or any other, and I am facing this problem since last 4 days. I tried to reach yo through customer care number but my call continuously getting declined.

I trusted Flipkart, but now my faith in flipkart is getting reduced. I request you to pls exchange my mobile or return the money. My all work is now hampered. I am not happy with your services, earlier also I requested to exchange my mobile but your executive has declined the request.

Pls do the needful, After spending my hard earned money you people are not treating your customer in well manner.

I placed a order on 17th October'2015 of D-Link DIR-600M Wireless N150 Home Router to flipkart.. My order No: OD304191450661922000. But till today I didn't got that. Whether the flipkart is giving SMS to mobile from 27/10/2015 assuring delivery that day and to keep the price of the parcel. Every day they are giving message in my mobile... What type of jokes they are doing I can't understood. If the are unable to deliver the parcel why they are giving assurance for deliver?

it is just a small town area Vatakara here delivery flipkart is nit available other online shopping delivery are available here like Myntra Yepme so i Need a delivery center in Vatakara for flipkart

I have ordered cover for my phone and it is not delivered till now. And I have ordered it before 20 days but didn't received.

I ordered lenovo k3 on 23rd October. The order was delivered to me on 27th October. It was found that there are some defects in the handset. The touch of the screen is not working properly. Also voice is unclear at the receiver's end.I would like to exchange or return the set.o wish to talk to one of flipkart's executive but I am unable to do so since your toll free service is declining my number saying that the number is not registered.

I have been calling the toll free service for two days non stop. Please look into the matter.its really urgent.

My order no. is OD204149184036687000, i had purchased a philips hair straightener from w.s retail bt due to unsatisfactory result i returned the product, at the time of returning i was given 2 choices to get back money to ur wallet or to bank. so i opted for wallet thinking that as i hav to order another hair straightener i'll use that up instead of straining my legs to the bank. But at the time of opting for my wallet it wasnt mentioned that i might be limited to purchasing product from ws retail only nd not with any other vendor.

Thats really pathetic of u, that my hard earned money i m not able to buy my desired hair straightener for my mother and the product i want is not likely to be available at ws retail in near future. So as a result my money got wasted bt i wont let that happen i want to gift another straightener to my mum before diwali anyhow. i just want my money to be transferred to my bank account as simple as that.

What's wrong with the flipkart, i ordered asus selfie phone on 28/10/2015 but still i did'nt received my product. how long i have to wait reply soon? My Order id:OD204285290023071002.

I ordered order id OD304192859331184000 (managerial economics (english) 4th edition, petersen) on 17.10.15 with a COD amount of 719. but i have received a different book (managerial economics by yogesh maheshwari) whose mrp is around 200. i have already paid the said amount (719). i want the book as soon possible. kindly replace the sent book and send me the correct one.

My name is manjunath, I received TV by online shopping on October 26th but installation was done by me only because no one has responded proper Chanel. I called ur call center also but I didn't get proper response. Finally I got call on 2nd of November from flipkart to installation call. very bad service, I am very unhappy.

Hello,

I want to say that my phone was unfortunately stop working on dated 15.10.15 and said problem told to your customer care executives and they checked my phone by smart app link and they found a hardware issue. But today is 3.11.15 and my replacement days were completed on dated 01.11.15 but still they not replace my phone. I don't want a refund, flipkart give me a mental harassment and finally I am going to consumer court for my justice and that's my final decision if the ball is not in my court so flipkart (e- commerce) & samsung company will responsible for my death.

This is my last message to you
note- I am a big fan of flipkart and I always love you.

Thanks & regards

Without intimating me, cancelled my order. Who given the rights to cancel my product. Worst customer care.

I've ordered a mobile phone & there was two movie tickets & one EGV of Rs.1000 but Flipkart is not providing it. I've raised complain many times but they are only asking 48 hours.

Order id : OD403933750373018000

I don't know why they are doing so. I've a very good record of shopping at flipkart.

i am gonuguntla naresh ordered to nokia 1020 white color pouch but was delivered orange color pouch. so please change the delivered pouch and delivered white color pouch. my order id - od204289777145221000. my mobile number 7893021538. my delivering address mens zone u7, swathi towers, kasturibai pet, moghal raju puram, opp navodaya public school vijayavada.

Hello, I have seen msg of yours that congratulation you are using micromax a350 model so you won 1000rs bonus. to get that bonus install the flipkart app on your mobile and enter the app discount you will get 1000rs bonus to shop from flipkart. i have done that whole process but i cant get the bonus as per your message.

I placed a order during the big billion sale and it was said to me it would be delivered on 2nd nov but then it was postponed to 4th nov and now I haven't received any msg or delivery......What is this???

I cancelled the product earlier, but it still has been delivered. If I see in my flipkart app, the order has been cancelled, but still I've to pay. I want my refund as soon as possible.