care@paytmmall.com: Paytm Mall Customer Care Email

Email
care@paytmmall.com
Company
Department
Customer Care
Region
All India
Note
Send your complaint and issues to the official email address of Paytm Mall Shopping.

If the above contact didn't helped you, here are alternatives to reach Paytm Mall customer support.

Contact Number

0120-4606060 - Contact details

Support Link

Official website - Contact details
 - Contact details

Comments

Nikhil c.m

Thu, 08/30/2018 - 14:04

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I have not get my online product. I am done my order on 23th August 2018 and the delivery date is given by paytm is 28th of August. But it was not come yet. so please if my order is not come than refund my money... plz.

Shakti Pandulkar

Sun, 09/02/2018 - 11:56

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I have not received delivery, today they are told me, they cant delivery due to out off coverage area, so my question is, why you have dispatch the goods through this types of courier, my area lost off courier service has available, check on your end, Pin Code Number is 394230, I need justice on this because i have given advance payment with courier charges. This is my first order and feel very bad experience. Call me on my number with is given Paytm. I hope will receive justice.

Ankit sahu

Tue, 09/04/2018 - 17:59

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My order is sparx sandles amount 679Rs payment 100paytm wallet and 579Rs debit card threw paytm wallet amount refund by 100Rs but debit card amount is not refund by 579RS order no.is 5902454272 plzz refund my debit card amount.

Payal Aggarwal

Mon, 09/17/2018 - 16:07

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Its really annoying that i am not able to connect you since morning 11:30am. Everytime your all executives are busy. #disappointed #Pathetic #no_response #worst_experience.

My self pankaj.. my feedback is that paytm mall service is too much bad poor third class. Executive directly denied dispatch order.

Bivas kundu

Tue, 09/18/2018 - 08:57

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Congratulation you are the winner of PAYTMMALL. online shopping company won the prize ( MAHINDRA XUV500) which cost is Rs :14,85000. The charge of you Registration service charge only. This is valid today 17/09/2018/ know more for details contact at Help Line No: -7070281119.

Dixit Prajapati

Thu, 09/20/2018 - 10:45

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Hello,

i bought IFB 6.5 kg washing machine on pay tm mall. unfortunately it was found damaged. Now i put up my return and refund request to pay tm but no one could gave satisfactory answer. please assure it and give me relevant feedback.

Dixit Prajapati
product name : TL-DRW 6.5KG WASHING MACHINE
Company name : IFB
contact no : 9510887368
dixitprajapati001 @gmail.com

Dear paytm Mall care I am your registered person but not delivered my item from expected date.

Satish kumar

Fri, 09/21/2018 - 11:15

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Today I got a call from your customer care, they are talking to me about gift she said if you shopping in paytm mall of rs 4000 then they will gift and item.

Darshan Jain

Sat, 09/22/2018 - 12:06

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I have not received my refund on order returned
Order No:-5812619144

Pls refund my amount as early as possible or I will have to take legal action against your company. Pls refund my amount of 670 as early as possible or face legal consequences.

Sunil Kumar Sharma

Mon, 09/24/2018 - 19:13

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Paytm Mall customer care people are a*****es. They are not receiving calls, they have taken payment for a product and are not delivering it. Neer ever shop from Paytm. Amazon is no 1 because it has the best customer care executives... not the s**t like paytm customer care.

Narinder Singh

Mon, 09/24/2018 - 23:09

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Dear Sir

I booked an oder of Mother Dairy Buffalo Ghee with oder no. 6035454703. This order was cancelled by seller without giving any reason. Paytm gave message of cancellation with remarks that the code ONCEAMONTH has not been used and it is available for reuse. There was none of my fault however i was cheated instead.

Afterwards this seller hacked paytm for my account and arranged to bar the code ONCEAMONTH for my account. All the products including Mother Dairy Ghee for which code ONCEAMONTH is available for use in my all friends accounts, is not available for my account means he not only cancelled my order but also barred me from reusing this code.

Sir please arrange to provide me the opportunity to use the code ONCEAMONTH for this month or should I complain for this seller to Prime Minister of India.

Regards
Narinder Singh
8570995702

Santhamoorthy R

Tue, 09/25/2018 - 10:25

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Dear sir

Order No. 6079392265
21 September 2018 3:13 pm

Total Cashback 1448

Dear sir I have ordered product on your website. and the total cashback RS1448 not received on my paytm wallet.

As per you website i try to update my KYC but it shows " SOMETHING WENT WRONG PLEASE TRY AGAIN LATER ". So my side cancel my order. the refund amount not received what i paid. please refund my amount what i paid or accept my KYC and refund my cashback to my paytm wallet.

Your customer care Number not picking my phone call at any time. Please solve my above issue earliest as possible.

Thanks & Regards
Santhamoorthy
MOB: 8681081997

I have purchased mazafati khajoor 1kg but this product is very defective & include insect with this product. Paytm customer service very third class & not positive response me. so I filled complaint consumer complaint helpline.

Sukesh safkar

Sun, 09/30/2018 - 11:03

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I'm sukesh sarkar, My paytm mobile number is - 9609492369.

I have not received my refund amount after the cancelling of my product from paytm mall. Paytmmall no. is useless and no one takes calls and no one response on emails. Please help me.

Sourabh singh

Tue, 10/02/2018 - 23:17

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I have cancelled my product my amount has not receive to me so many longer times I have cancelled item 24 sep 2018. plzz I request to sir my amount send to me. Customer care also not attain the call. its also very big problem.

Surjeet kaur

Fri, 10/05/2018 - 19:07

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Sir i want to buy ifb washing machine 7.5 kg, Elite plus vxid white. But picture does not resemle with the actual model. So please clarify so that ican buy.

Tanveer Alam

Fri, 10/05/2018 - 23:21

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I had order MI POWER BANK 20000 MAH. but i got empty box. I called customer care many times but didn't get any positive response from their side. Guys paytm is fraudster company. They make fool to their customer.

I had bought a phone in exchange offers order no was 6624702255 which was delivered on 08th Oct-2018, at the time of exchange there is no exchange Policy in your website, which type of phone they exchange, my old device some scratch on screen, now your 3PL partner not doing the pickup, Kindly arrange the pickup and credit my cash back, kindly resolve this issue on priority, if you are not able to do please take your phone back. Complaint no 90139313.

Regards
Harish Singh
9711054928

I ordered 2 nos. Kurtas vide Order no.6179497535 for Rs.1093/- (Rs.560/- + Rs.533/-). But only 1 pink kurta (Rs.560) was delivered vide AWB no.69096356921 of BlueDart. The delivery status show as both kurtas delivered vide the same waybill number. But the parcel contained only one kurta.! Paytm do not track the actual delivery status. Vendors cheat. Paytm do not have control on their vendors. Unlike Amazon, Flipkart, who ensure prompt & accurate delivery, Paytm cheats. Never place multiple item order on Paytm. You will be definitely cheated.

I have ordered Three Burner Gas stove. Item has been received. due to quality reason its need to cancel. But as when going to return its show from this address unable to pick the material. Just I want to ask we can delivery on same adress.After that I have so many times try to call to custmer care. But no body pick the phone. Kindly suggest how to return the product.

somnath
9868595134

Pavan chouhan

Thu, 10/11/2018 - 14:59

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Same thing happens with me. No paytm mall, it is a fraud mall because no cash back. It is cheating mall, Fraud company.

ordered two track pants but got wrong products.. applied for refund but didnt got.. irresponsible customer care.

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