1800-180-2221: Kaff Appliances Customer Care Phone Number

My burner has become a chula making my utensil black inspite of repeated calls from last 6 months there is no solution from their side.

The oven unit was installed without the inner glass panel. We have been following up for a year with Kaff’s PATHETIC team to get this fixed. We are even willing to pay for the spare part although they carelessly didn’t fix it at the beginning! However, each tine they have a different excuse as to why they haven’t been able to fix this! Appalled at their service and after sales attitude! Would never recommend the brand to anyone!

Last five days back i complain still today also not solved my chimney problem two times call toll free and local also complained no use , one of famous kaaf company take serious action against it.

I am new to KAFF as a customer. so recently i walked into one of its showroom and they really have a nice ambience with lots of option illustrated to try and the employees also helped me a lot in choosing a favorable chimney for my kitchen.

It is very much unfortunate that we are suffering a lot due to non-cooperation from the Kaff service technician.

I lodged a complain on 22.05.2019 for cleaning the kitchen Chimney and the same was attended on the day itself by Hasmot Khan(Mob : 9073479878). But on completion of cleaning the motor was defunct (it was tested before cleaning was carried out). I told him to take care immediately because our Kitchen is Open only. He assured me and left. But till today I did not have any response from the service technician. I once again contacted helpline(1800-180-2221) two consecutive days. They gave me one Mob no.9231674686. I reported her few times but in vain. Now she is also not attaining the call.

Now what I am to do. Am I to take up the case with Consumer forum? Please help or guide me.

I have raise a complaint in the customer care since last 5days and taking follow up with customer care everyday. Each and every day they say they will send technician boot there is no call no response. The customer care people are also very rude and aggressive.

My complain req no is 200713296.

They must understand that is a log connection and without a gas stove it is difficult and almost impossible to manage a family.

I had worst service experience from the service centre and there charges are exorbitant. They dont clean even the filter and horrible response to queries. Don't recommend Kaff to anyone.

Extremely annoying service, I have no count on how many times I had to call for Chimney servicing. after so calls and complains two person came and did servicing . After servicing it become worst.. smoke of chimney flows in whole house. it is getting worse. and we complained again to service centre but no one bother to reply or answering. i am planing to log a consumer court compliant.