cs@flipkart.com: Flipkart Customer Care Email
Email
cs@flipkart.com
Company
Department
Customer Care
Region
All India
Note
Flipkart online store customer care email id.
Customer support email for all complaints, dispute and concerns.
Customer support email for all complaints, dispute and concerns.
If the above contact didn't helped you, here are alternatives to reach Flipkart customer support.
Contact Number
1800-208-9898 - Contact details
080-49400000 - Contact details
1800-102-3547 - Contact details
0124-6150000 - Contact details
Support Link
Official website - Contact details
Comments
Bad return policy
Durgasingh Parihar <durgasinghp4 @gmail.com>
If there are two orders for you to order from my order, please do not send any email or email to anyone. If you want to return to your policy, I will request you to return 10 days to my request and return it to me. You do not have a charger, but I do not know what to do here. You do not have to pay any bill of goods or any other invoice. If you are not able to access the content of your computer, please contact the consumer court. I am sorry to say that I did not want to send anything from the flipkart to the other person. I'm sorry to say that I do not want to send a phone number to a consumer.
Durga singh
A fraud call
सर हमारे मोबाइल फोन पर एक कोल आज आया है दिनांक 19 09 2018 के दिन की मै एस यु वी महेनद्रा कार जीता हूँ मैं नहीं क्या करु मेरे पास उस का नमबर है में आप को भी भेज दिया है 7070281098 और दूसरे न है 9264139475 ये उसके ओनर नम्बर है में क्या करु आप मेरी मदत करे आप के कस्टमर केयर में कोल नहीं लगता है इसलिए मैं मेसेज कर रहा हूँ आप सभी को एक उस कस्टमर का ध्यान रखना चाहिए जो आप पर विश्वास करता है.
Cheat case
I received the product without MRP tag, and that too defective product, old and used product with two holes on the back of t shirt and with a hanger.
I have talked several times to the customer care, talked to higher representatives as well [Rahul - manager level] but no action taken.
I ordered return of the product twice but ekart person refuses to take back the product since they have to compulsorily scan the MRP tag as they say.
Return is complete but not reflected my refund
My return is complete but not reflected my refund my bank account. so please my refund is immediately complete my refund my HDFC bank account please sir immediately. I have call to customer care 20 time but not soul my issue. so please my refund is immediately reflected my bank account.
Product missing in box
OD113172520552821000
I want to inform all you that i order one shoe from Flipkart i did not get product under the courier. I inform same time but flipkart takes 1 month time to refund now flipkart.
I did not know any discussion, I only want my money back.
I pay my harder money I did not get the product, Now u guys are Making me fool. Its not like that am very disappointed what you guys are replied its totally unacceptable.
I know flipkart
I believe flipkart
I pay flipkart
I want resolution by the flipkart
I dont know seller and courier
I have blank box with me i have proof i didn't get product
U guys are not doing fare with customers. I want my money back as soon as possible.
On Wednesday, September 19, 2018, Flipkart.com
Flipkart.com Ret ID: 12101329923890755134
Worst product ever received in my life
OD113422641361527000 is my order id. I expected that it will be a very good order, but is the worst product. Low quality, not easy to use, clips went out in every five minutes. While placing the order I didn't notice that it was a non-returnable order, that was my first mistake and my second mistake is having a blindfolded faith in Flipkart. I thought they must have checked the quality of the item before letting the customers buy it. Though my money is already wasted I would return this product to Flipkart without expecting any refund. because every time I am seeing it, it is making me angry on my choice and on Flipkart as well.
About your prize system
Is it true... In your company have prize system?? In August month i attend the call from your company.. 3 times...that I'm the winner. Is it true or false??
Return my money
My mobile Sony xperia c3 battery not support my mobile. plzzz return my amount and pick your battery immediately.
Fraud
I received an incorrect delivery on the 20th of September and asked for a replacement. But I was told only a refund was possible as the seller did not have the original goods. Nice way to harass the customer. The the customer service kept insisting that a refund is possible only to the customer's account. I received at least 6-7 calls stating the same. The last person I spoke to said the same thing and when I told him the company policy in the app says differently the said that the information was not updated there. Hense l'm attaching a screenshot of the regular posted in the app. The matter has not been resolved and if you are waiting for the return period to get over this mail will take care of that. Please ensure a demand draft is delivered at the address from where the incorrectly delivered product will be picked up.
Refund amount in my account
Dear Team,
I had placed an order Samsung on 6 with exchange offer with flip kart..Due to color damage my exchange item rejected by your salesman.and my order was cancelled by you I have paid amount 11790 to flip-kart on 12th Sept 2018.But did not get my refund.I have spoken with your executive team with toll free number and they said i will get my amount before 25th Sept.But nothing happened.
Please you are requested for my amount refund as soon as possible your executive team said ask from your bank .But i Have placed order with you I donot know any other. I am very much disappointed by shopping with you.Please help me out from this problem .I need my amount within 24 hours.
WolTop extra large PVC wallpaper sticker
Till Date this wallpaper not receive till time and date but tomorrow said over telephone today morning this item delivered. now till time this parcel is not receive my home. so please this item status and call me immediately, very very urgent this item for me. this parcel actualy COD Rs.309/-. So please this item today delivered most urgent. Thanks.
Thanks
Debajyoti sikdar
Ramnagar Road No.2 1st crossing .
Agartala , West TRIPURA .
Pin -799001. and Phone No. 9436168896/7005116042.
Regarding refund of order id:- OD113445289341755000
As I have told you that the shoe that came to me is old and messy, which I sent a request to take back. and The boy who came to take him back, he also refused to take him today. and says that a old and used. So i can not take back. So now you tell me when this shoe is new, why would I request it to be given back? And yes when he came here today, he has torn the packet into bad circumstances.
Please accept my complaint and reply me soon about my refund.
My issue resolved
My issue resolved thanx to flipkart team. Refund of order id:- OD113445289341755000 is complete, I am happy.
My issue is not solve in 14 to 15 days
I am not able to login account what is the issue when i get the resolution and i get different product i want too return the product. pls call back me and contact me.
Best regards,
ketan marakana cell :-+91 9377878104
Payment for order OD113446580719344000
On September 22nd I ordered the Prestige pkgss Electric Kettle its worth was ₨. 1215 against COD. But on 22nd again i have tried to pay payment through Allahabad Bank Net banking against ref. no. 609831747 and 609828575 both time amount defected from my account Rs.1215 but flipkart is showing not received money.From this date to up today i did not get any information about my refund amount from the flipkart. please accept my complaint and reply me soon about my refund.
Mobile not charged properly
Sir Maine mobile 3 march 2018 ko kharida tha par Yeh phone aab charging properly nhi karta hai toh aap Yeh bataiye ki mobile replaced ho jayega kya yaah phir me isshe service center me dhikau kuch amount jayega kya service center me pls sir jldi reply karna aap.
Regarding double payment
Today i have ordered Redmi note 5 Pro, from your renowned website and i received mail from (no-reply @flipkart.com) at 3:52 PM which contains matter that". We're sorry that we couldn't complete your order. So, we've initiated the payment refund process for the same.The amount will be refunded back to you within 6 to 8 business days. Details below:
TxID Amount
PZT1809301550GRE0601
Rs. 16149.0
then another mail come which contain
"Did you face any issue(s) while trying to place an order? Don't worry we have saved the details you've filled in - you're just a couple of clicks away! Click on the button below to review and confirm the order."
Then i click on confirmation it take my details and i ordered Redmi note 5 Pro again and ordered was confimed.
Your order has been successfully placed.
Order placed on Sep 30, 2018
Order ID OD113516376237324000
Deliveryby Wed, Oct 03, 2018
Amount Paid₨. 16599
Delivery Address
Joteshgupta
house no917 sector-5,kurukshetra
Thanesar, Haryana, 136118
SMS updates sent to
9729466182
You will receive the next update when the item in your order is packed/shipped by the seller.
--
Now my request is that , kindly return my payment of 16149 in my hdfc credit card as soon as possible. i already call on your toll free number and talked to executive but voice is not clear, i don't understand anything. AWAITING FOR QUICK RESPONSE
Regards From :-
Er. Jotesh Gupta
Assistant Professor Civil
M M University Sadopur, Ambala Haryana (INDIA)
Mobile No.- 8059933097, 09729466182
About reward
I am not able to get any reward coin till date against order no. OD113401058718284000. Please inform me about the same at an early date.
Product damage
I have received my product in damaged condition. Then i have gave replacement option again the product is damaged. I have receiving my product damaged again and again. I need to refund it.
Advance paid material not received after 10 days
Dear Concern,
This is to inform you that I was purchased a Lakme 9 to Primer Plus Matte Lip Color on dt.28th Sep-18 already payment done against order No-OD113492596786518000 but still shipment not received. Also telephonic complaint but not taken any action by you and courier partner. Kindly request that Please do the needful URGENT.
DELHIVERY COURIER- COMPLAINT NO-1381470
My Address-:
PVR Limited
3rd floor VCC Mal,48/24, Sardar Patel Marg, Civil Lines,
Allahabad-211001 (U.P.), India,
☎+919918164618
Regarding EMI
Can i get emi on my debit card? i don't have credit card.
About policy of flipkart
Sir, Kay Mai Jaan sakta hoo ki kis type ki policy hai flipkart ki, customer ko agar mobile accha nahi laga ya problem hai to aap wapas karte hai or balance bhi de dete hai,lekin exchange kiya hua mobile wapas kyu nahi karte, why??
Agar Aap ki policy me paise wapas Karna hai products pasand nahi hone prr to acchi baat hai prr customer ko exchange kiye hue products ka balance gift voucher me kyu, customer ko uska products bhi wapas karna chahiye, his tarah aap apna products lene pr amount transfer karte hai, usi tarah. Customer ko uska exchange kiya hua product wapas milna chahiye....
Thank you
Complaint
I have ordered a asus Zenfone 5 z in kolkata.when it delivered it was nt working properly.After lodged a complaint flipkart people took time to accepted the issue.I haved talked to the customer care and nobody directed me well.Everyone was saying different things for the same problem.and now after getting the replacement,charger is missing in the parcel.
I have never thought that kind of services you people are providing to their customers.Its been 14 days i m suffering because of Flipkart.Pathetic experience with flipkart. Now i don't want any explanation just want my refund as soon as possible.
Call me
I am trying to call customer helpline from 2 hours but its not being received from the other end. Plz call mem i need some information. 9602482439.
Not able to login in my account
I'm not able to login in my account since 4th october 2018 . My account login no is 8892049814. I have complaint so many times but no solution has been provided yet. Customer care executive are of no help, they just ask me to wait. Its been 6 days and i'm just waiting. Please provide me a quick solution. Thank you.
Missing qty
dear sir
booking qty - 2 dispatch qty -1
when the delivered receivied 2 qty amount ?
My concerns-
1. customer satisfaction ?
2. not follow the customer requirement ?
3. why your people not check order qty?
4. if you are not agery i have received qty 1 then?
5. after that discuss your inquiry department. they have sent two type of sms
1st day missing qty dispatch 20-10-18 & 2nd 21-10-2018
6. both qty children kids dress who to manage ?
7. booking day & delivery date more the 10 days.
Adidas socks
I want too replace it because it size is low.
Order issue
How can i order from my cart....after entered my email id. email is already in use shows ....my contact 8763744474..plz call me.
Matter is more serious for Flipkart
Sir, kindly action taken for regarding message, that received today on behalf of Flipkart in my cellphone. Message is--
"Dear customer Congratulation You are Winner of the Flipkart Online Shopping Company Open the jackpot
You Win Tata Safari. Yov have received for two option
1st=tata safari, 2nd=cashRs.1260000/-
The charge of your REGISTRATION Service payment Rs.9500/-. This is valid for 11/10/2018
Kindly acknowledge me for this.
Delivery of products
Hi, can i purchase the product now and request for delivery by 1st week of November. Please let me know.
Thanks
SAIRA.
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