support@one97.com: Paytm Customer Care Email

Email
support@one97.com
Company
Department
Customer Care
Region
All India
Note
Contact Paytm customer service with your complaint/queries through email.
Alternative emails: info@one97.com, care@paytm.com, CyberCell@Paytm.com.

If the above contact didn't helped you, here are alternatives to reach Paytm customer support.

Contact Number

0120-38883888 - Contact details
011-33996699 - Contact details

Support Link

 - Contact details
Official website - Contact details

Comments

I have returned this product with my another returned as its purchased and delivered along with that product. your executive who came for returned didn't told me that he came only for one product only.
I also replied the same by mail but looks like it is failed to delivered, care@paytm.com not receiving any mail back/reply.

Below is the details of the product -

Returned Date: 21 Sept 2018
Order Number : 6034777898

I think it is picked up by Blue Dart/DHL
WayBill No. 69069054821
Reference Number: 646147655
Picked up date: 21 Sept 2018
From Bangalore to Zirakpur
Recipient name Sahil

Please let me know if you required further details.

Thanks,
Vishal
9980690400

Yogesh Kataria

Thu, 09/27/2018 - 21:36

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My register mobile number service is closed due to some issue Register.Mobile. no. 8586927991. So i am change my mobile number but could not change my number, so pls help me. My new mobile no. Is 7838787934.

I ordered baby swimming pool but the seller Kanchan toys has couriered me a toy car. Upon requesting return rejected. Kanchan toys phone number does not exist!!! Even care@paytm email sent but delivery failed.

Vishal sood

Sat, 09/29/2018 - 19:54

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The customer service is very very poor. The customer service attended cannot attend the call. I call at least 40 minutes but no reply.. Very poor service.

Virag Sakhida

Sun, 09/30/2018 - 16:57

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Hello sir,

My mom want to create a new account with Mob No -9408750799
Name : Manishaben Sakhida

At first time i have got OTP on this number and which i have also entered at right place. but when i tried to Login with same Number and Create Password then she unable to login it into paytm. Even she tries to call at your customer Care Number -0120-3888388-0120-4888488. But issue is that no ring is going on above number and it is automatically cutting down after Some time.

Please can you send reset pass link on number :9408750799. Please can you solve this query as soon as possible. Hope for your quick response.

Thank you
Virag Sakhida

Subhash kumar

Mon, 10/01/2018 - 20:21

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I had recharged of Vodafone Mobile for Rs.159/Rs. 399/Rs.399/Total Rs/-947/Rs as on 01/10/2018 online but the same has been failed three time. Till date the amt not deposited in my account. Pl. do the needful and the amt may pl.be deposited in my account. ASAP.

Jagjiwan Singh

Tue, 10/02/2018 - 08:25

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I have made a transaction of Rs.2500 for credit in my paytm account on 30.9.2018 at 7.42 p.m. The amount has been debited from my bank account for POS PAYTM. This amount has not been credited to my Paytm account nor has been refunded to my bank account till date. Please do the needful and oblige.

Regards
Jagjiwan Singh Paytm A/c No.8054029295.

Arun Limaye

Tue, 10/02/2018 - 12:27

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Sir, I have an idea, regarding Auto payment facility by paytm. e.g. If I have to pay Airtel Bill on 7th October,2018. Due to hurry/forgetting due to old age/some other unavoidable reason, I cannot make payment on or before due date. so I feel there should be a facility with Paytm, the payment will be made by Paytm Automatically and message will be given to customer. This will be highly helpful for old person like me (65 yrs) and likely to forget. Pl let me know such facility is there or else please work on it.
Thanks

Kunj bihari singh

Tue, 10/02/2018 - 13:47

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Fraud transactions by one97 communications. There is no such transactions done by me. I dont know from where u are getting information and this company is making fraud transactions for Rs.3405.46/- from my account. Please check and refund this amount back to my BANK account.

Below are the transaction details

OTHPG 722819499858ONE97COMMUNICATIONS LNOIDA 309.00 DR 16.08.2017
OTHPG 734806136501ONE97COMMUNICATION LI 265.78 DR 14.12.2017
OTHPG 805108168480ONE97COMMUNICATION LI 675.00 DR 20.02.2018
OTHPG 805219182904ONE97COMMUNICATION LI 675.00 DR 21.02.2018
OTHPG 808018135246ONE97COMMUNICATION LI 675.00 DR 21.03.2018
OTHPG 808720194565ONE97COMMUNICATION LI 265.00 DR 28.03.2018
OTHPG 820621199634ONE97COMMUNICATION LIDELHI 170.00 DR 25.07.2018
OTHPG 822421165869One97Communications LNOIDA 200.00 DR 13.08.2018
OTHPG 825117252903ONE97COMMUNICATION LIDELHI 170.68 DR 08.09.2018

As much as early action will be highly appreciated else I will be compelled to move to consumer court.

Please clarify as to the details of this transaction.

Regards,
Kunj bihari singh
kunjbihari.sgh@gmail.com
8409407040

P Srinivas

Tue, 10/02/2018 - 15:34

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My order was delivered to me date on 28/09/2018 but status was dispatched the product showing on status still. I am contacted to courier person they told to me status was but status was not changed in my paytm login. my order item was damaged, I want to replace or cancel my order because i am not satisfied this product. Resolve this issue as soon as possible.

I tried to connect the call for customer care they not responding my call 1 hour 20 mins call waiting.
please resolve this issue.

Devendra Pareek

Wed, 10/03/2018 - 11:11

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To Paytm,

I hope you are doing well.

Subject - Unhappy for Paytm Services

I have use paytm with code many time but I not benefit any time. My last transaction 250 rs for dth recharge (tata sky), Order number is 6174853481. I have apply code *LUCKY20* 100% cashback. I request you to please send me my cash back otherwise I will uninstall this app.

Thanks & Regards
Devendra Pareek
Mobile No - 9982943871
Email - dsspareek @gmail.com

Abhinandan

Wed, 10/03/2018 - 14:48

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Hello,

Can I have an update on this order please? I have tried contacting PAYTM 24/7 helpline & was not helpful at all. Everytime I was put on hold saying your agents are busy & no one contacted me after that. I need my product to be delivered or money to be refunded back to my account.

When I check my orders section they ask me to wait for 24hrs, asking me to check if my watchman has collected the parcel. How come it will be delivered to someone else without my consent?

Not delivering a product & mentioning it as delivered. No helpline numbers being reachable. This is pathetic service provided.

Regards,
Abhinandan

Kishor Nathbuva

Fri, 10/05/2018 - 11:12

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I have brought "D-ring camp snap clip hook buckle keychain hiking climbing carabiner" on 16 september 2018. Order no 6040248569. But till I have not recieved my order. Please provide my dilevery as soon as possible.

Hugar mahantesh

Fri, 10/05/2018 - 13:38

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As I have ordered samsung earphone on date :29/9/2018 order no:6151580281,awb no:69095110976 but thing is that for the small order it takes this many days and amount in advance payment your taking but no response is good I need my order to be delivery soon.

Ravinder Singh

Fri, 10/05/2018 - 13:49

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My mobile number is already registered in paytm app...me login & create New account Nahi Bana PA rah hu.... please help.

Aakash dedhia

Fri, 10/05/2018 - 13:56

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Dear sir /mam

I am aakash dedhia from pune maharasbtra.. in my bank ac 21700 rs transfer by paytm to another customer account but i didnt this transaction. so please send me details transfer by which ac and transfer to account, i want both accounts deatails . I attached my bank statement...(its fraud with me so please i want your support) please give me details.

Please any mail id
Thanx and regards
Aakash dedhia

Dear sir and mam,

I have not received my money against this transaction order no-6108125315 rs-179 (Back cover) and order no-6101361344 rs-549 (Raincoat)

Thanks & regards.

Deepti raikwar

Sat, 10/06/2018 - 12:09

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I want my money to be refund, pls send it in my account. Your customer service is very bad, even after calling several times to customer care number no one receives. id no 827542686997.

Ramachandra Rao K

Sat, 10/06/2018 - 21:09

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Dear Team,

I have booked movie tickets through paytm order No. 6166449749, but it's failed and till now I didn't get refund to my account...I have raised the query too through SMS in paytm app.

Why delay has happened and such worst service, I have never seen. Please do fast asap...

regards,
Ramachandram K
8978442999

Atul saini

Sun, 10/07/2018 - 13:08

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You delivered me a damaged item. I always contact to you customer but there is no response..they always busy. I also gave you a return request, but there is no response. I tiered from your services.

I used promocode in order to get 300 less on recharge of airtel for 500. But, it was showing only 25 cashback. Also, next time i used it, it showed that the promo code already used. You guys are cheating customers in the name of promo codes.

Dear sir,
On 26sep 2018 I was send money to my friend paytm wallet with help of SBI debit card 2500Rs two time(2500rs×2=5000rs). Both time amount was debit to my SBI account, but amount was not received to my friend paytm wallet. pls resolved my issue urgently. Paytm account mob no are:7875317629. I am also attached screen shot of amount debit to SBI bank account. I am also notice that paytm service are very poor i am unhappy to paytm services.

Thanks&regards
Sagar sable

Sanjay dewatwal

Mon, 10/08/2018 - 12:19

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I ordered an induction cooktop pigeon rapido slim2100 order I’d is 5951071438 on 3 sep 2018.It was delivered broken.I returned it and received a message that refund has been initiated.but I haven’t received my money till now.I talked to customer care a few times and filed complaints also,complaint I’d being 88627848 and 87211378.I am a regular user of paytm and incident has disappointed me very much.please look into the matter and return my money ASAP.

I have transfer 1000/- from Bank of India on 25 Sep 2018 but till date money not credit in paytm account. Money deducted from BOI account. Customer care service not picking phone.

Aljin Abraham

Tue, 10/09/2018 - 05:11

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7 days ago returned one red tape shoe of order id:6136286232 because it doesn't fit me.How do i get my refund since it was a COD. When do i get my refund? I'm expecting a convincing reply.

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