customerservice@bajajauto.co.in: Bajaj Auto Customer Care Email

Email
customerservice@bajajauto.co.in
Company
Department
Customer Care
Region
All India

If the above contact didn't helped you, here are alternatives to reach Bajaj Auto customer support.

Contact Number

07219821111 - Contact details

Support Link

Official website - Contact details

Comments

Patel sunil

Wed, 01/17/2018 - 22:49

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I have new bike Bajaj Platina 100 but in 5th gear bike there is engin problem. Problem is the not solve. Problem is the new bike in the 1 week.

Kumar Deepak

Wed, 01/31/2018 - 12:20

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Dear Team ,

Very sad to say it was my Biggest mistake to purchase BAJAJ - V15-150CC. CONTINUOUSLY leakage from block since more than SIX YEARS, and now my FRONT TYRE (eurogrip) is bulged. Bulging of front tyre of my Bajaj V15 is showing very worst quality of MATERIAL USED in tyre.

Please help me and solve these issues immediately. call me on 7808592411.

Very worst service and worst customer service by ktm dealer from Bijapur 586101. that ktm dealer name is bijjargi bajaj (11857) because I gave for some bike part loosen. so i got much vibration so they fitted that part from unspecified screw and there is no good mechanic also.

Vineet Dubey

Mon, 04/09/2018 - 20:59

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I am vineet Dubey purchase bike from ur dealer vandana bajaj (raipur chhattisgarh) and I have a problem with battery. so I replace my battery but they not solve my problem. please check it it's urgent.

Jai Prakash

Sun, 04/15/2018 - 02:23

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This is very much embarrassing and disgusting response from your side. I am owing bajaj pulser 135 LS whose registration number is DL**** ####. I visited your service station which is at Dilshad garden, Delhi . service station is named as jhilmil area. One of your employee named Chandra pal misbehaved and use abusive language and denied to take my vehicle for some repair work.He told me, it's lunch hour. If there is lunch hour then you don't have any provision to take the vehicle of customers. I was shocked by his behaviour towards me and also he told me to lodge his complaint anywhere. In his words " jaa jaha complaint Karni hai karde, Mera koi kuchh nahi ukhhaad sakta". Also he used abusive language which I don't want to even write here.

Also he stood up to beat me and said one of your staff to get out me from there. It was unbelievable that how your employee got so much courage, despite you are having a big name in the automotive sector.

I am also working and don't think of the behaviour and the language which he used for me.

Even After 15 days there is no response from bajaj customer support side. Such a irresponsible they are. I request all of you please don't buy bajaj make bikes.

Murugesa.G

Tue, 04/17/2018 - 14:37

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I am owner of bike no Tn52l4207, service is not good very bad an battery Change in 6 days in not call no new battery. please change immediately.

Vijaykumar paul

Thu, 05/03/2018 - 11:02

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I am having battery problem in my Bajaj Avenger 220 bike. At Barsoi Berakhor, katihar, Bihar 855102.

Benil Benny

Wed, 05/30/2018 - 14:33

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I had purchased a bajaj pulsar NS 200 on jan 2018 from POPULAR MOTORS CORPORATION palarivattam cochin, kerala.

I'm a automobile engineer and I'm ride slow as per the company running in period speed limits.

I have been noticing many oil leek from the engine since 900km. The problem is on engine main head gasket. And i went to service and they issued for warranty 3 times the gasket replaced and head bolts are replaced and the head removed and they seated by giving lathe still the oil leek after riden 5km when engine get hot .The oil leeks when the engine is hot i can't ride the vehicle more then 20km the oil is leaking fast and the engine oil drained. This is do to the manufacturing defect of the engine materials .i had already reported the complaints on on the service center. Gasket changed 3 time and till now the problem have not been solved. just after hours from changing twice i am getting the same issue. The mileage of the bike is lower than company claimed. The dealer is also saying to pay to parts of engine nuts and bolts because that is not in the warranty it's against the policy of warranty.

I'm not recommending any one to purchase this junk bike. my friends Pulsar ns200 have lots of trouble i think your company loosing the trust i am tired of using this P200ns which is regularly giving me hell lot of trouble.you guys have left me with no other choice rather than to file a case against bajaj auto at the consumer court. if you guys dont want that to happen then i am giving two choices to you:

1. Replace my vehicle
2. Refund one lakh fourty five thousand compensation

I had taken finance for this vehicle and i have invested all my savings and time to this vehicle. this problem started from nearly 800kms and now i had covered 4500 kms. this is clearly a manufacturing defect as far as i can see.

I dont want to talk to any more bajaj dealer and expect the call from bajaj auto soon. Hope your respected authority bothered about the problems.

I will maximum wait for 5 days if i had not received any call or mail from you guys till then i am going to the consumer court against bajaj auto. The engine number and chassis number are given below:

Chassis number :- MD2A36FYOHCJ77972
engine number :- JLYCHJ42633
Reg number : KL68A288

Very disappointed with the service.I have dominar. I bought this bike because i love doing long rides.Its a wonderful machine. But I am very very disappointed with the type of service the showroom people do.I got my bike serviced a week back.The service included engine oil change, oil filter change and many more.After that service within a day there was a leakage of engine oil.I went to the showroom again and they said the leakage was happening because of the oil filter and they changed it again. As there was a lot of oil leakage, I told them to topup the engine oil.They said that they ll do it and I told them that I am going to do a long ride in a week and I should not face any problem during the ride.And when i checked the bike there was no adequate amount of engine oil.They were like better topup the engine oil before going for the ride. And now the problem is again there is leakage of engine oil. I am from Tumkur, Karnataka. Hope i get a proper reply.

My number-9901266152

Akhilesh Singh

Tue, 07/24/2018 - 18:42

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If you have any information about bike bot service, promoted by Sanjay bhatti please provide it because he is saying(ad.) that he has contracted with bajaj (CT 100) company for this bike bot service. Is it true or not...?

Yogesh yadav

Fri, 08/10/2018 - 15:18

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I have started a blog on bikes and on that blog I want to show images of bajaj bikes bikes. can I copy images from your website and put on my blog?

Syed hussain

Tue, 08/21/2018 - 13:55

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As per the customer service not help for for new bike purchases. so many call but not responses. Mr. T L Kiran.

My bike servicing was given from Saturday till yet it is not resolved. Today is Tuesday till it is in showrrom and work is going on. Wassan Bajaj service is to poor don't take bikes of Bajaj the service is to poor.

Alkesh Rana

Fri, 09/14/2018 - 18:15

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I have purchased Bajaj Avenger on 3rd August 2018, from KENA Bajaj, Zadeshwar Road, Bharuch.
My bike is just 10 days old. And this is 3rd time there was starting problem. I went at your workshop/show room to launch a complaint. I was talking to your representative in a polite manner, but the GENERAL MANAGER who is a lady started arguing with me in very rude manner without knowing the fact and started talking to me in very loud voice. When I was explaining my issue she was least bothered to even notice my issue in a proper manner.

I UNDERSTAND THIS IS NOT THE VALUE BAJAJ COMPANY HAS DEMONSTRATED since years. A 10 days old vehicle with Rupees 1.05 lacs rupees, having starting issue I can even tolerate, but such rude behaviour with a customer like me is really not tolerable.

I am a very old customer of Bajaj, and in past also used 2 bike.

My technical problem is attendance and can be resolved, but the treatment given by your GM and that to with customer is.... I hope my matter will be understood and replied in a satisfied manner.

Pankaj sharma

Mon, 09/17/2018 - 15:21

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The staff of the company is not good. They refuse to do my bike service since 4 days giving the excuse of time and busy schedule after 12:30 pm.

Sunil kogre

Wed, 09/19/2018 - 13:15

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Dear Sir, I have purchased one two wheeler Bajaj Pulsar 150 DTSi. At dated 03.06.2018. From Surjeet Auto agency Bhopal. I have taken finance from Bajaj auto finance ltd where my disbursal date was 16.06.2018. Dealer has done fraud with me as after taking alot of follow up he has given me the RTO TAX RECIEPT at dated 25.06.2018. and unfortunately at dated 24.06.2018 my bike was stolen. Due to such casual attitude of dealer insurance department refused to settle my claim. As per insurance company (Oriental insurance co) they are unable to process the Claim as the Tax receipt date was greater than the Stolen date. I am taking continuous follow up with Dealer and insurance company but no one is responding over their. Even now they have started not picking up my phone also and they have started threatening me when they pick my phone sometime. Sir- i belongs to very poor family and from my saving of last 3 years i have purchased one bike.

I am working in private company where my salary is only 10k and EMI of stolen bike is 2775/- per month which i am paying regular. I am living rented and i have to send money to my home also. With a huge hope i am complaining you because due to such casual attitude i am getting suffered. Dealer, Manufacturer, Police, Insurance company no one is responding on phone. Awaiting your positive respond.

Riyaz saifi

Thu, 09/20/2018 - 12:32

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I purchased Bajaj pulsar150 UG4.5 on 16th of sept. from the first day i experience the bike is not running smoothly. The problems i faced:-

- Gear shift(While i shift gear i found some sound from rear wheel left side, and it is increasing on daily basis).
- Bike starts vibrating if i ride it on a constant speed (50-55 kmph).

I reported this issue to the showroom after two days only, but they said this is normal sound.
But i don't think that it is normal because we purchased same bike before one month and it is running smoothly. Also want to report the bad behaviour of service staff of the showroom.

Showroom details are:- Shiva scooter agency, patel nagar, Ghaziabad

I am M.S.Mohan an Ex serviceman. On 7/8/2018 I purchased a Bike Platina 100 from Krishnaa Autos , Pudukkottai. paying ready cash. The receipt No. is `1400089/BR dated 7/8/18. Even after two months the dealer has not given the RC Book for the vehicle No is TN55 BC8919. Whenever I contacted over phone or in person to the manager and the staff Miss. Deepika I did not get the proper reply. As a customer I am severely disappointed by their irresponsible answer.

Today I went to kirshnaa Autos and contacted Miss Deepika by saying that my friend who bought a Honda bike received RC Book within 15 days. Further I asked her why it was getting late to issue RC Book and I explained practical difficulties riding the bike without RC Book. As I did not get convincing answer I said that I may go to consumer court. But she replied rudely saying let me go to consumer court.

After running 200km I handed over the bike for first service. They charged Total 475 Rupees1. Oil change, 2. Oil filter change, 3.waste cloth charge. After two days I came to know there is a thump size bend in right side of the fuel tank. I did not take it seriously. I did not make any complaint. Because of their rude approach in issuing RC Book I bring the matter to your kind notice. I request you to take necessary action to solve the problem.

Yours,
msmohan
cell No 9443304620

Dhanajay kumar

Wed, 10/10/2018 - 13:24

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Dear,
Sir I am purchase pulsar 150 bike in Raj enterprises bihta patna bihar date- 26-6-17. I have not received my RC. plz I request you.

Viral mahant

Thu, 10/11/2018 - 02:10

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Rs 200 bike problem. They the service centre can't able to solve issue of just new bike. how to take legal action to Bajaj service centre. No help from them of 1.6. Lac machines is weak side of Bajaj.

Prafful Pawar

Sun, 10/28/2018 - 22:06

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Hello team,

I am owner of dominar 400 chassis no. MD2A67KY2JCC14208. I went to bajaj service centre at sunil motors chindwara M.P for my second free service. There they told me that this is my third sevice and my second service is used on 26th September at Mahi Motors dealer code 10492. But I haven't took any service at that service station.

They used my free service coupon for some one else by using my bikes chassis number. I contacted them but they haven't gave any positive response. I am really disappointed from all this.. as I went for service from my city to another city taking time from my busy schedule and there I have to wait for 2 days for this. My time also wasted there.

Please help me sort it out. My 2nd free service is used by some one else. Being a premium bike customer I expect positive response from your side.

Regards,
Prafful Pawar
Shree Oil Mill & Rice Mill Pvt Ltd
Chikhli Khurd,Chindwara road
Multai Dist-Betul
M.P 460661
7987509927 / 7389034014

Rahul jain

Sat, 11/10/2018 - 11:04

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I have owned a Avenger 220 cruise from bajrangbali auto showroom on 17/09/2018 and it starts showing self problems in it from the next month. My first service is already done. And after repairing once, my vehicle again shows the same problem and it is been 4 days till today that my bike is in the showroom. I am facing a lot of problems for this bike and I want the company of bajaj auto to take serious and instant action on my problems and return my money back. I don't want this bike which starts showing problem from the very first month of purchase.

Subhankar basu

Tue, 12/04/2018 - 21:18

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Bajaj service not provide my ns 200 oil leakage problem.up to 6 month available my warranty but my local bajaj service dont solve my problem. pay 4000 rupees says bajaj auto service center but my bike under warranty up to 6 month. plz solve my problem i dont pay any amount because my bike under warranty period.

Vasudevan

Sat, 12/08/2018 - 14:47

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I have new vehicle purchase Salem TKRA Bajaj dealer company talk to full amount paid and wait 1 hour delivery your bike. I am full amount paid but not delivery correct time company delivery to more then 4 hours and I am waiting for four hour 11am to 3pm. Today only one vehicle delivery but one vehicle very late (I very very hungry)

Nikhil ranjan

Wed, 01/23/2019 - 12:06

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I have purchased bajaj avenger 220 from ambey bajaj Kanpur new Delhi 110044. And from start their is prob in self because of one way and bettry, I already have complain so many time but their is no positive response from customer services and also from service center.

Lastly I have submit my bike to service center on 4th of Jan and they said they will tell the main issue and they informed me after 6-7 days that said to me to submit all the documents for change the bettry and also give me 16th of Jan for receiving my bike But now it's 23rd of Jan n daily they said to take it tomorrow.

I already have complain two time to customer care but till now also I couldn't have any help from their side. So really it's sorry to say but I never ever see very cheap and poor service and also product of any company.

Mohit Bhambhu

Mon, 02/04/2019 - 11:53

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I am not satisfied Shree ambha service center Sri ganganager rajasthan.

Vinay Yadav

Fri, 02/08/2019 - 13:37

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I have purchase Bajaj discover 110 on 25 Feb 2018 from TCS Bajaj Faridabad. now the battery of the bike is dead despite being running average of 30 Km daily.due to this self start is not working. I have visit the showroom on 22nd Jan 2019 for battery replacement under warranty period. service engineers forced me to agree for servicing, but not listening for battery issue and refuse to replace the battery. I just want to replace the battery under warranty.

Amrit Tanty

Thu, 02/21/2019 - 09:04

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I am not satisfied with my Bajaj pulsar 150 kick less bike. I have already registered complaint about self starter at the nearest dealer but they aren't going to give any response.

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