1800-419-2020: Den Cable Network Customer Care Phone Number

Contact No
1800-419-2020
Toll Free
Department
Customer Care
Hours
8am - 12pm, 7 days
Region
All India
Note
DEN's toll free customer care helpline number, available 365 days a year.

If the above contact didn't helped you, here are alternatives to reach Den Cable Network customer support.

Email

wecare@denonline.in - Contact details

Support Link

Official website - Contact details

Comments

P Ganguly

Sun, 01/21/2018 - 12:21

Permalink

Zee turner channels are missing in Den platform for the last one week. Their toll free number is always busy. Do not suggest anyone to take Den cable. Switching over to Tata Sky DTH.

It is clear from all the frustrating comments here from consumers like me that the company does not care about customers at all!!

In all situations where the services have problem the local office switches off their phones to avoid calls!! A rogue company only bothered to collect money, up to them when they want to resolve the issue.

The entire zee n other channels are not coming for two weeks n no one has responded or even bothered to take any action.

No payment for half service n half channels...if the company does not cut the bill by 50% am going to take them to consumer court!!! Of course customers will drift to other other service providers.

aggrieved customer

DLF phase 5
Gurgaon I

It's really bad Ur service n response from Ur customer care service it's really feel bad Ur company customer care executive cut call in between n Ur service provider don resolve problems now I will switch to other cable TV provider thanks alot for Ur tremendous servie

Shashi kumar

Thu, 01/25/2018 - 21:36

Permalink

I am continuously following your cable operator from last 6 days, till date he has not given the connection to me. your service is very pooor.

Suresh harries

Sun, 01/28/2018 - 17:09

Permalink

Sir, I am proposed to take den cable TV and broadband connection . but no operators giving me the details or tariff . please send me the details at the earliest with a contact no.i am residing at TRIVANDRUM district (Kerala) in kachani school jn (my area). My mobile number is 9020725712.

Dileep Gupta

Thu, 02/01/2018 - 17:45

Permalink

With out any information channel no. 303 is out of service. Is it right. I think not but work by den network.Plz solve my problem. I hope so u contact me 8896037821.

Sunita Singh

Fri, 02/02/2018 - 08:26

Permalink

Mughalsarai den Cable, two to three months it doesn't come and when I make a call to the cable operator he doesn't pic up the phone and sometimes it tells -not reachable. The remote given by him is old one and the numbers and specific keys written in it is not visible.

Jagannath mishra

Tue, 02/06/2018 - 19:35

Permalink

The very very poor experience of the Den Lucknow, chinhat cable operators Den office staff behavior is very bad. No one solve my problem. my cable service is off from 4 month. No one gives any response.

Pawan Joshi

Mon, 02/12/2018 - 19:21

Permalink

Worst service. Every month they increase money but service is bad, lots of channels are not clear. Every month 5-6 days there's no reception and it shows error. Den is the worst,its better to get Dishtv.

On of worst service from den. I was calling den customer care number 18001232535 for five times. when I explain the problem suddenly that ladies are disconnected my call. I suggest everyone do not take den cable service. I never had worst experience like this

Tejas arora

Wed, 03/07/2018 - 08:52

Permalink

My cable is working but number of channels are not showing. I will not give any money to you this month as channels such as zee, sony and star tv are not working.

Since last one week zee network channels are not working. We are sick of this. Neither customer care is responding nor local cable operator. Please do the needful.

Shailesh kumar

Sat, 03/10/2018 - 15:34

Permalink

Local operator at ravi nagar,mgs charging extra money for transferring set top box, set top box not getting activated in 11days at new location. customer care not giving proper reason. DTH is a better option.

Ankur Gupta

Sat, 03/31/2018 - 10:26

Permalink

I am a customer of Den TV network. My TV works properly but in a same time my TV gives both language (English & Hindi). Please give me proper solution.

Satyendra Babu

Tue, 04/24/2018 - 19:17

Permalink

Very bad and poor service in Etawah. Service provider lazy and manner-less.

Ajrjun lal

Sun, 05/20/2018 - 14:23

Permalink

It is a request that my set top box which has been damaged in which I am facing a problem while watching TV, please take it to its full information and get it done and try to take advantage of our entertainment.

In Delhi at dariya Ganj your cable service is very poor. The wire of the cable are not placed properly. Every time when monkeys come here they break wire and when we call our local cable operators they don't pick our phone and make excuses. Please as soon as possible or I will change my cable to Tata sky.

Vikash kumar vicky

Fri, 07/27/2018 - 15:03

Permalink

The very very poor experience of the Den maripur, muzaffarpur,bihar, Den office staff behavior is very bad. No one solve my problem. my cable service is off from last 2 days. No one gives any response. i pay total amount,but cable operator is not response, please help me?

Munesh Chandra

Sun, 07/29/2018 - 19:13

Permalink

Worst network in East Delhi Pitampura area. Cable not working for last 10 days and no response received from operator. Even customer care is not ready to provide contact no. of responsible person.

Anirudh kamath

Wed, 08/01/2018 - 21:29

Permalink

What the hell are u people doing, always technical error, doesn't even care about customers, but they want payment the earliest, worst cable ever.

This is to inform you that the Den cable TV service was interrupted since 15.7.18 at our home. There was a continuous message on TV screen which reads – System update Please wait! We didn't call the service provider for 2-3 days assuming that the same would be rectified automatically as it was a system update process.

Finally, we registered a complaint on 18.7.18 telephonically. A technician came on 19.7.18 and informed that our Set-top Box is out of order and can be repaired at a cost of Rs. 300/-. For us it was surprising as this System update issue was with our neighbours too which we shared with him, however, he was adamant for repair on cost. Then, we advised him to re-activate our another set top box (we took 2 boxes simultaneously for another room). As per him it had to take 3-4 days, we said “ok”. Till a week further, nothing happened. As per them, the request was still under process and would inform as and when active.

Observing no progress against the complaint, we enquired about returning the boxes and refundable amount. They straight away rejected the request saying there is no such condition. Again a surprise as while issuing these Set top boxes, it was informed each user in the area that the cost of the Set top Box i.e. Approx. Rs. 1200/- was refundable. We were not in a situation to fight for this as there was nothing in writing.....and also were under loss of approx. Rs. 2400/- + Rs. 125/- of advance monthly payment for rest 15 days of the month due to “no cable service”. We all know, a local cable agency works only on verbal communications.

After a month of this problem, the agency sends their person to collect the payment...what rubbish!! A complaint, against which the issue was discussed 10 times in a week wasn't updated in the office. Even after explaining the things, another person comes after 3 days asking for payment with an update to us that there was no such complaint in the office yet and harassing the parents at home.

The concerned agency details are as below;

i.e. Rana Cable, Mahavir Enclave, N. Delhi (Ph no. 9289494055, 9210840580).

Note – These are the only contact nos, they don't even provide the details about owner of the agency.

Losing a single customer may not be a concern for DEN but DEN Management must know about the service, being provided to the customer by the agencies down the line at DEN.

Any action expected ? My contact number - 9654420709, We quit Den.

Asadullah Munna

Mon, 10/01/2018 - 15:31

Permalink

Dear sir my den box smart card number is 000104276944. my monthly payment is paid September 28/09/2018 but today my den box in off. I tried contact is cebal operator but operator mobile is off. please my service activate your hands please I request.

My name is Asadullah munna
Address, gadan arjani Malhani parav Jaunpur Uttar Pradesh pin 222001
My smart card number is (000104276944)

Ashutosh Pati …

Tue, 10/16/2018 - 19:29

Permalink

Against-Kumar cable network, Pramodban Ayodhya

My cable operator hardly provide network and whenever we complaint about that they kept the call on hold and if we are not available at home for a single day to pay their monthly rent, they cut the signal on the same day without any prior notice. Kindly look into the matter and resolve the same.

Your cable operator not responding from 5 days. It's a worst of worst service I have seen. Feeling so bad of your service.

We are facing problems with den cable network living in Ulhasnagar cable operator Chor hai paise leta h service n deta den cable walo ko police me dalvana chaiye sab Chor hai koi service n deta logo ko lootne ko khol ke rakha h co.

Share your experience about this business

The content of this field is kept private and will not be shown publicly.
  • Rate and add your experience with the company and its customer service.
  • Do not post sensitive data like your bank details or credit card numbers here.
  • This website is moderated, inappropriate and off topic comments are removed.
CAPTCHA
1 + 6 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.