memberrelations@clubmahindra.com: Club Mahindra Holidays Customer Care Email

Dear Sir
I was called to attend a club mahindra meeting with my husband in JW Marriot, Chandigarh in the month of January. I was given a free holiday voucher after the meeting. When I tried to register it I could not do it. I called up the company and to my surprise the same voucher was registered in the name of Damandeep Kaur. I wasted two hours and did not get the voucher as promised. What do I do now? I want to experience Mahindra Resort.
Regards
Vibha Sinha

Little while back i spoke to MR. Shekar regarding booking for my two guest at your Goa resort,for 9thand10th March.Please conform the booking and let me have voucher at earliest.
Dinkar Patel,
Membership No.20006 4050551
Te.No.9866663557

Sir/Madam,
I was purchasing a new vehicle for Mahindra. and I was given a free holiday voucher and I Registered, i login to Booking for Resort and Apartments not availability Rooms in all location In India and I preferred South India Kodaikanal & Tamilnadu any location. I call to your customer care hi is help Les What do I do now? so kindly advice to me.

Regards,
Sibeesh.

My Coupon No:SFQG460OYU / Registration No:934EP571MS. I have searched all your holiday resorts for stay for the last two months There is no availability of rooms till date kindly arrange to redeem my voucher at the earliest. Awaiting for your necessary action in this regard.

I would be glad if you could email me my full account utilization summary.

Nilim Mahanta
ID No. 2609162

We want to cancel our enrollment and refund of the amount paid. Please tell the procedure of the cancellation and refund.

Sir, I would be glad if you could e.mail me my full account summary status which should also reflect total emi's paid & balance emi's if any & pending dues & when due date .

Please send me a format to change my co-applicant from my sister to my wife for convenience at the earliest. Awaiting you reply.

yours faithfully
Dr.Sunilkumar.K
membership No.2431391
RED STUDIO
Membership ID-243417

The RM came from club mahindra and showed me the demo in month of Feb 2017 and committed to arrange a 5 days complimentary stay in Puduchery (pondy) and i decided to enroll for the membership. he said i have to make payment of down payment immediately. i asked for a day to decide they said it doesnt happen like that. but insisted and at midnight he was calling me for my credit card details. and after sharing my card details and paying the down payment of 34700 they sent me the membership ID. after that i asked RM to block the rooms as committed. he said he'll block the rooms and i have to pay three EMIs together to get the rooms booked/blocked. i agreed. after that when i try contacting him he doesnt take the call and respond to my sms. i send a mail to him and his manager but no response. his manager had spoken to me at time to taking membership talking bigs words to convince me to take the membership. now no response from him at all. i raised a request with the member relation and they too dont respond. please do the needful to refun my down payment.

The RM came from Club Mahindra and showed me the demo in month of Feb 2017 and committed to arrange a 5 days complimentary stay in Puducherry (Pondicherry) and I decided to enroll for the membership. He said I have to make payment of down payment immediately. I asked for a day to decide they said it doesn’t happen like that. He also got his manager to speak to me to convince me to buy immediately. He used to call me at midnight my credit card details. And after sharing my card details and paying the down payment of 34700 they sent me the membership ID which showed the 5 complimentary days in the App. After that I asked RM to block the rooms as committed. He had said he'll block the rooms and I have to pay three EMIs together to get the rooms booked/blocked. I agreed. After that when I try contacting him he doesn’t take the call and respond to my sms. I send a mail to him and his manager but no response. His manager had spoken to me at time to taking membership talking big words to convince me to take the membership. Now no response from him at all. I raised a request with the member relation team for refund of the down payment and they too don’t respond. I have stopped the EMI and now they send message for paying EMI. Please do the needful to refund my down payment.

After posting in social media and compliant board they called me and said to provide the contact number of the sales person who made wrong commitment. i gave them and they tried to conference the person but was not able to. if the company itself cannot get hold of the staff how will the customers get service. they also say cancellation is not possible after validation. which service is this that refund is not possible.

Dear Sir/madam, It is very disgusting to let you know dat ur staff's behavior at kandaghat resort is totally unacceptable. This is the first time in our 9 years membership when we experienced such a rude staff. I should say that the staff at kandaghat is "DEAF".. they were not responding neither to any of our queries nor any requests. They do not have etiquette to treat the people around dem.. n m very sorry to say dis dat even manager is sailing in d same boat. we had experienced many incidents within just 3 days of our stay but I will share 1 of dem.. we were a group of 19 people n were having dinner when a person from the team of restaurant came n suddenly switched off the projector on which the IPL was telecasted. I should say dis dat he didn't even try to take permission from us b4 doing dat.. also we weren't done with our dinner too..!!

It is most humbly requested of your good self to kindly cancel my membership no. 2735897. White studio payment plan 48. Till date I've Paid 559594. My wife got a job abroad and we will not be able to avail the holidays. Sorry for the inconvenience. Hope you will do the needful as early as possible.

Thanks
Regards

I had booked coorg resort for 3 days well in advance with your local officials at Ahmedabad. From 25th to 28th May 2017. Your company has given me booking for one day 25th at Virejpet and one day 27th at Madikeri. The local officials were promising me that you reach Virajpet we will extend your stay for 26th in Virajpet and on 27th you go to Madikeri. But now your people at Virejpet are saying that they don't have rooms. So where should I go for one day 26th and then go to Madikeri on 27th? Please do something immediately. Otherwise I am not going to vacate the room allotted to me at Virejpet on 25th! This is Emergency!

Sir, cancelled membership CID- 2751520, Down Payment of 45710/- made in March 2017 and cancelled via confirmation mail by head office on 3rd April 2017. [Due to wrong selling, told no 10 years product exists]. So we cancelled 25 years plan. Later Mr. Manish from Bhopal contacted and sold a 10 year holiday plan to us [CID 2757968]. He assured us that your DP for CID 2751520 will reach you within 45 days latest. If this continues I am afraid club mahindra may lose trust. kindly see to it.

My membership no.is 2719003 in the name of laxman. so I want cancel my membership with your due to financial problem and how your company pay refund to me. please reply soon.

I have given you my mobile phone number which is 94440 33917. This phone number is non existent at the moment. My new number is 94449 43917. Please change my mobile phone number to the new one viz 94449 43917. Please confirm that the change has been effected. Thanks. S.M.Ispahani.

Dear all, I have sold my car to cars24, from which I have got a voucher. I have to encash d voucher. Pl help us to book d room.
HN srinivas - 09845714872

I want to cancel my membership I have some issue of every year's AS Charge and agent is not giving me proper services.

How to unlock free asus zenfone 3.

Dear Club Mahindra Team,

It was really a misleading attempt from your company to onboard customer.

I was promised by your executive who had called me to attend a seminar and in turn will hand over 3N and 2D holiday voucher, movie ticket and meal voucher. It was advised by your tele person Mr Abhishek that irrespective of whether we are interested in the product or not you will provide the above mentioned vouchers as we are taking time out of our schedule.

I have still not received the vouchers which was committed by you on the day of 22nd october 2017. Did not expect such a cheap strategy to attract customers from such big company of yours. Completely disappointed. I have raised complaint against you about misleading customers. Complaint no is 482946.

I am happy that i did not chose you for travel needs. Very cheap approach i must say.

Hi, Please confirm my guest booking. I spoke to my Mohammad in Chennai regarding booking for my four guest at your Jaipur Mansingh Towers. A club Mahindra affiliated property. I have already blocked my bookings. Please confirm the booking and let me have the voucher at your earliest

Check in 9 th February 2018
Check out 14 th February 2018
guest name -MR BHARAT KAMPANI
CV NO - 3172249
Appartment type- HU
No of aparments - 2

Awaiting for your reply at the earliest.

Thank u
Sanjay shah

Dear Team,
Pls refund my amount .Your plan is not acceptable due to my family medical crisis . As my father in law passed away in an accident. I may not be able to accept your plan. Kindly cooperate.

sir, i have a kalyan jwellers vouchers of rs.8000 provided by you. the validity of these vouchers is up to 30.11.2017.due to sickness i could not redeem these vouchers.please extend the validity of these vouchers.
detail of vouchers are:
1.voucher no.386546B of rs.1000
2.vouchers no.386546D OF RS.1000
3.voucher no.386546A OF RS.5000
4.voucher no.386546C OF RS.1000.

thanks & regards:
Dayal Singh
43 pant nagar behind A.G. office
Gwalior-MP
Mob.No.9425329633

1. I was not allowed booking resort online for non payment of afs dues.
2. When i wanted to pay for the current invoice for the year 2017 and also take advantage of the discount offer, i was not allowed and prompted to pay the full amount of rs. 13,711.00 for the year 2016.
3. Whereas, i have already paid an amount of rs.13,511.00 (unsettled advance of rs. 200/ only) vide indus ind bank cheque no. 155860 dated 20.01.2017).
4. Fyi i have already lost 7 days of my holidays due some confusion last year. My booked room was also allotted to some other member in our absence.
5. Kindly update summary of charges online to avoid such incidents. Unable to attach screen shot.
6. Kindly reconcile and revert with your offer reg days & payment in response to stated above.

Sir
Myself as Amit manapure, I want to cancel my membership because we r not stable on ur promises. Ur team is came in Nagpur Radisson blue hotel and I take it membership.Ur team members said u can accommodate all in 365 days with ur family of 4 adults n 2 children.Along with 3 additional weeks upto 25 years n 1 additional 1week by the payment through visa card.Now ur customers care executives says u only travel in mansoon season. N not get any additional weeks.It's the worst thing u do for booking customers and trapping money. So please cancel my membership.

kindly explain us how to book a room for more than four persons. Or how to accomodate extra person in 1BR.

I sent an e-mail 3 days before on the subject and got your reply. I am holding coupon n.OCVP855TIJ given by TVS Cochin. I tried all the resorts in your Kerala list. We are 2 senior citizens unable to travel out of Kerala. For the next 3 months none has any vacancy. What can I do in this situation. When I checked with Mahindra Kumarakom had vacancy but they say they are not in the group. Kindly advise further action...!!!

Hi,

I have sent MODEL CO-OPRATIVE BANKLTD. cheque no 015339 by BUSINESS REPLY ENVELOPE to CREDIT CONTROL DEPARTMENT, Mahindra Holidays and Resorts India Ltd., Mahindra Towers, 2nd floor, 17/18, Patullos Road, Chennai-600002 on 24th Jan 2018. An amount of Rs.10,722.00 towards ASF payment. However,so far there is no intimation/acknowledgement in this regard from your end. A prompt intimation/acknowledgement from you is awaited and will be appreciated.

Regards.
Juliana Classo Fernandes.
Member ID:2203760.

When i try to redeem my holiday voucher no.YADZ838IRE and fill all my particulars, the reply comes "YOUR MOBILE NO. OR E-MAIL ID ALREADY EXISTS IN THE SYSTEM". Your customer care, when contacted, also filled my data at their end and found the same caption. I was advised to send e-mail at " memberrelations @clubmahindra.com" along with the caption and my problem will be solved. But the mail to returned due to the reason that no such address exists.

Kindly tell me what to do in this situation. Please give me information on my e-mail or mobile no.9814077919.

My name is Rajan kapoor (id 2794216). we are not satisfy for your service for your sale staff in Chandigarh he cheat us and misguide for me. So kindly you return my deposit amount.

I want to add my son's School S. Sridhar and S Srinath as co applicants immediately.