support@olacabs.com: Ola Cabs Customer Care Email

Hi myself Sanjay Singh, my account with ola has been blocked without any reason, I would like to know the reason first , I am ok if you don't want to activate IAM not all dependent on your service , there are many more options, I myself​ own more than 15 cars , but this is not acceptable to block me without any reason , it's not right , expecting your response on the same or call back.

My ola account is blocked, I don't know what did I do, I also read all terms and condition to see if I have done some thing that violate the T&C but not. why I can't even get help from any customer care number, all are saying your account is blocked. What is the problems?

What is happen I can't understand for few day I can't open my ola id and I have to use uber for that which I don't like it.

My account was incorrectly blocked . i only cancelled my cab for 2 times that to my phone hanged and by mistake cab was booked.

I have a very bad experience while riding through your ola cab service.a very bad experience the driver dropped me & my daughter at a secluded place. I need to know what action against that driver has taken by the authority as I complained against that driver to your customer care.

My account has been blocked since 2 days for no fault of me. Kindly restore being a dedicated customer.

I hired Cab White i10 from Ashok vihar, delhi to Naraina vihar, delhi on 28.11.2017 at 5:18 PM, DL1ZA0420 , Driver- Arun, Mob-9313254049 (OTP-9135). Due to server problem as confirmed by the Driver the destination point not appeared as a result of which bill which generally appeared before the ride appeared on reaching the destinaton. Resultantly i have to pay just double amount of Rs. 342.00 for a mere distance of 10 KMS. Pl. look in to the case and reimburse me with the overcharged amount of Rs. 170.00 in my next ride and ensure that such inconvenience did not reccour. Pl. make neccessary amendmens under advice to me. Regards.

Given many complaints but no response for 5 days.... Help me. 9967262906.

Team,
Your driver never pick the call most of the times, customer waited for long. but driver does not come on pickup point and refuse to come.

4 to 5 times happened, have you taken any action. Ola was booked by 8447102189, but driver refuse many times. instead of this you should give balance to customer.

My mobile number 7207418293 is active with OLA app but the app is not accepting my number since 2nd NOV 2017. Please activate it on my above given mobile number.

Car ac/ off and drink drive my book car only my mobile 1 car show.

I lost my phone in ola cab yesterday (5/12/2017)
cab no: KA01AG4371
driver:ramesh - 7795849695
I complain about my phone in ola office (murgeshpalya) but no use.

I book my OLA ride Driver name-WAJID ALI Driver mobile no - 7506632777 Driver car no- MH-03-BC-7193 Booking no- CRN 1306813048 from Kamaraj Nagar Ghatkopar East to international airport terminal 2. while going in a cab I put my phone on charging because my cellphone was discharge at 6:12 PM. I reached at airport and I forgot my cellphone in cab. Then I tried to call the driver but he didn't receive my call and didn't call back continue I tried to call him till 10 pm around 50 calls. I had tried to call him at 10:00 pm he switched off my phone and also his phone and then after I launched a complain regarding that driver in police station. please help me out what to do?

I am not satisfied for ola cab. because ola drivers at jaipur canceled my 8 rides at morning without any reason. so i will use other cab company at jaipur.
thank you

I booked shuttle service for 7.19pm on 8th Dec 2017. Bus no: MP04GP996, Driver did not stop the vehicle at Cinemex , Kapurbavadi, Thane. Complained to service centre. No response from OLA Team.

To the Litigation @olacab.com.
My name jangkhopao touthang i want my cell phone back from the cab driver. I gave him to charge my phone and HE kep on charging. i book the cab wit my two friend we are three person kundahalli gate to Orion mall food court and the driver turn from the marathali bridge he take us to near kalamadil he stop the car he cancelled our trip he wants to pay us full payment but i need the bill so i did not pay him. the bill was aftr cancelled trip it was only 86 i gv him that money n he run away wit my phone even afew mint i cal him back or to stop his Car he did not stop i call him more then 5times lastly he kep swith off his phone n even my phone he kep on three days swiftoff today he on his phone. so plzz i need ur help to get back my phone plzzz its very important to get back my phone. Cab driver Name- Mallesh KG CONTACT NO.7353296413 and Cab no. KA01AF7983 THNK U YOUR SINCERLY JANGKHOPAO TOUTHANGl. contact us or give us in this no. 8826009294 name Himanshu kumar and 7591915976 name Namthanlung this two r my friend. plzz help us we need ur help.

I don't know why my account is blocked, at least let me know the reason, once i have formatted my mobile then I installed the app, the comment i'm receiving is your is being blocked, please unblock my account as I use it for official purpose, i'm finding lots of problem because of this, even i tried using other mobile no then too i'm facing the same problem, at least give me a proper solution of whether i'll be able to use it or not.

Dear Authority,

On last Friday, i.e. 15.12.17 I had booked an Ola micro cab (CRN 1331751710) for going to Hindustan Club Ltd, Sarat Bose Road Elgin Kolkata West Bengal India from Airport Gate No.1 (Taxi Stand), Kolkata Airport Quarters, Dum Dum Kolkata, but unfortunately the cab driver Mr. Amar Singh neither take my phone call nor received me from my pick up location.

After that such unprofessional attitude of your cab driver when I cancelled that booking (CRN 1331751710) & wanted to book another cab for scheduled journey it had been observed that I had been charged Rs. 50/- for cancel that ride.

Now being a regular customer of OLA I want to know why I have been penalised for cancel a ride when your driver did not provide me the service. Lastly I request you to please cancel that cancellation charge & take some necessary steps on that driver to maintain your goodwill.

Thanks & regards,
Sabyasachi Choudhuri
Mobile No. - 9903211962

Once while booking a cab , OLA app shows Book this ride Rs.30 flat. But after booking i have been charged Rs.54. So i finally uninstalled OLA app. When i saw my Wallet after after making the payment it was showing i had Rs.0 in my wallet. i wonder where my OLA money payment went. Do not being trapped OLA offer the a*hole people are providing worst business policy to take your money away.

Our car not showing there I'd please receive our car.

I have ride with ola Auto at 21st December 2017. I gave money to auto through cash and through ola money, but I want full amount which I paid through ola money. He told that he doesn't have his account in ola, this is true or lie I don't know, I have to get my money within 24hrs. Otherwise I will severe action against ola.ola auto details are CRN 1348562641 NAME RAJENDIRAN k.

TN 22 DE 0078 The cab which my family boarded meet with accident what the f... the service doing.

Dear, sir,
I'm Ravi Gupta from budh vihar n I last ola booking from rohini sec-23 pkt. -2 to parmpra banqute keshopur road tilak ngr Delhi. So lost my new MI a4 mobile phone phn. No. 9555226534. Diver name is naveen Kumar phn no. 8448749593 this no. has switched off so plz help me give me my phone pls.
Thanks
Ravi Gupta
9873856032

Dear sir/mam,
I have Tata Indica2012 , I want attach with driver badge no. but previous owner attached it with Ola. so, they have taken mobile from Ola , but now ownership changed. I went to attach Ola representative to attach car, he said impossible. you have to pay mobile amount then why i pay another's amount. so what is solution now, to attach car with ola reply me plz.

Thank you

I used the Ola app but now without information blocked in Ola app in my mobile. So pls check and clear the issue because I want Ola app pls.

On 12 January 2018 I left my mobile oppo f1s on cab dashboard and the driver did not pick up the phone when I called on my phone.

Now fares are increased very high compared to my past 3 months. please clatify.

Dear Team OLA,
I have being using your service for the last two years almost daily, however yesterday dated 18-01-2018 I had a bad experience with the Driver of the following mention car no:AS25CC3310 .This fellow when we tried to contact said that he will not go and after that he is forcing us to cancelled the booking to which we have refused,he then came near the location and when we asked him to go with us he said that he will not go as well as he will not cancelled the booking. Also to mentioned that this man uses lot of abusive language and threatened us further. I wonder how you people recruit this kind of drivers in your company, who are so arrogant.

I hope you take corrective action and improve upon your service.

Your driver leave in middle of destination because of 5 people and behavior was rude.. Vehicle no.UP 13 AT 1849 register name kuldeep.

I'm unable to login in my account as I forgot the password of my account and whenever I try to choose forgot password option instead of giving an OTP; it shows a message "Sorry something went wrong try again". I have tried it so many times but I'm unable to do so. Please help.