vcare@vivo.com: Vivo Mobiles Customer Care Email

Hlw.... My vivo Y55L has fallen down and the screen has broken....its working good till now.. Because it has broken only glass...so please suggest me how can I change it very soon..???

I request vivo company should give us service center in ghazipur (up) as there is no service center there.

My phone's caller ID photos not displayed while receiving or sending the calls. What can I do for the setup. Please inform me through e mail ID.

My phone sound has disappeared completely and it is not even one month old. why it is written.... vivo is all about phone and music but why is there sound problem.

Vivo service and service center is excellent and staff behavior is very good and best supportable. My experience is very very good at list other brand service and service center.

Thanks You Vivo...

Hello, I bought vivo v1 max. Its give very good performance but when I take photos that time mobile become heated. Please give me solution on it.

My shop name is PS MOBILE. i sell vivo mobile y21L, y53, v5 please help me in branding my shop.

My vivo Y51L is 4 months old used and now getting so much hot when data is on or using media, files or anything etc...so please help me.

Vivo v3 model was the best... why did you wind up this model? i want to one more v3 model i like it so much. I have purchase V3 gold is last 6 month and i want to one new V3 purchase. So kindly please help.

I bought a new Vivo Y51L few days back but its battery backup is very bad. Enven though i don use it much it discharges in 4-5 hours. Bad mobile.

Mobile is used the Wi-Fi 10 minute is using the mobile is very heat. 2 months ago purchased the phone. Accessories is so costly, very bad mobile. Back camera is very bad. Image is not perfect.

I have a problem with my handset. Even after going to service centre the problem is not resolved. I will not recommend vivo to anyone.

Hi vivo india,
My name is Divyaraj Parmar. I visited vivo service center at Bhuj model number Y55S imei no 863914038641815 phone ok but i demand software upgrade very fast service haf and over complete upgrade phone brilliant service.

My over all experience is splendid because i gave vivo v5 to service and vivo service centre staff done work very fast and also their behavior is so good.

Want to know details regarding establishing new service center in goa. Please let me know all the formalities about the service center requirements of the company.

Vivo Y51l phone user. I am Indian saudia arabia working how vivo Y51l new version update problem how update my number 0532173975 please help me.

FM radio's channel not changed by earphone's button & my mobile modal is Y21L. Earphone is in warranty period.

This company is not good. Their mobile Vivo v5 is right but the camera is not well. Looks blurry on camera. Some time 8377083723.

Last week i bought my mobile vivo v5s. But right now i music is not working in my phone... it shows "unfortunately i music has stop".. what to do???

I want my mobile version upgrade...my mobile model vivo y51l. Please help me for upgrade version or volte version.

Why there is no new update available in v3 model since one months?

Today when i visit the vivo authorised service centre, they said my mobile have a little water ingress, what bullshit water ingress, while the edge of the sim card tray only that little moisture i saw, did you mean that now i lost my warranty or what??

I already worked in samsung service centre, so dont teach me that stupid issues, otherwise i know what i have to do coz my Uncle is the judge of consumer court.

There was a earphone fault in my vivo y55L. I got the vivo phone back to the facility center and I am not satisfied with their service.

Hi, I am using vivo 51L. Since update it to VoLte i am not getting detail notification and messages on notification bar. It only showing that i have received some kind of message from that app. Can you please resolve this.

My Vivo mobile is charging very slowly, it takes about 5 hours to charge completely.

I'm use vivo v5 (model no 1601) my vivo v5 Run funtouch os 3.0 Android marshmallow But vivo not provide and nougat update why?

My other question
I'm purchased my vivo mobile March 2017 this time my fingerprint work perfectly but now fingerprint not work perfectly.

And last one question
Vivo customer care in India not provide details perfect why?
Android nougat update

Plz help my phone is new when i am calling to my friend, its going to another number why like this?

Any app were not supporting form morning....I restored my cell bt after that....play store is not working.... no any app show there... now what I do...? my set is vivo y11.

I buy in 2017 march 8 and in november when i was using net my phone screen become black its is not even becoming on what is this it is not even becoming 1 years vivo should be banned.

I have vivo v7 plus. I buy in 2017 November 10 when i was use ultra power saving battery discharge 15% in 5 hour. No calls, no msg, no alarm but same problem in ultra saving mode.