care@jio.com: Reliance Jio Customer Care Email
Email
care@jio.com
Company
Department
Customer Care
Region
All India
Note
Contact Reliance Jio customer care at above email.
Jio customer support responds within in 24 hours.
Jio customer support responds within in 24 hours.
If the above contact didn't helped you, here are alternatives to reach Reliance Jio customer support.
Contact Number
1860-893-3333 - Contact details
199 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details
Support Link
Official website - Contact details
Twitter page - Contact details
Comments
Jio 4G Voice isn't working
I am using Jiofi 2 with the handset of Microsoft Lumia 430 & for what I can't make any phone calls due to absence of the apps of Jio. So it's my humble request that is to create some app for Microsoft users also to make calls like other android handsets. People can make calls and texts even after using Jio indirectly through the router then why not me? Please update the apps in store for Microsoft also. it will be grateful if I can be a part of Jio Voice 4G like others.
Facing network problem
My name yogesh singh i live in vill & post - bhadawal. here running network problem. we need tower of jio. my pincode is 272155 district basti, Up. if u solve the network problem, please contact me 9450393237.
Every day my data lose
I am so tried for ur jio service its so bad always 4 days to my data always lose without data using . i want to port my jio no to other network.
Arrange Jio tower
Hi, this is siddu (Jio customer). In our town there are 300+ Jio customers. But there is no jio tower, many of us done recharge with 99 & 309 but there is no use of it. so please arrange Jio tower as so as possible. This is a humble request.. address khairagarh dis rajnandgaon form cg.
Sim network issue
I am deepak, i use mobile redmi note4. In the first set of mobile jio sim is installed & idea sim is installed in second slot. Both of them are sim 4G. When i try to run the net in idea sim select it and run the net them. Why do you go to jio sim network? What is the problem. I can know what is this issue ???
My jio sim no 7976624407 & idea sim 9462478847.
Slow network
I am very thankful to jio for good services but i have one problem. near my home town network is very slow. plzz slove this problem. i can't download any movie faster. movies are download in 2 or 3 hrs. plzz solve this issue...thnx.
No network
I got a new jio sim and used but after 1 days now my sim was not working. No calls and internet only no service will be provided me.
No outgoing calls
Samsung A5. No out going calls, remaining all are working. what is the reason????
Complaint for bad service
Request just I want to inform you that last two days my jio no incoming and outgoing is not working and also data is working very smoothly/poor but data its working very slow. kindly resolve the issue.
No internet speed
Before use jio sim in Samsung phone company write a note it's problem on Samsung phone if u use a sim that is waste of money time only company make money fool as well as India policy.
Data refund
From 2 days i am not getting my 1gb data l. It is showing that i have used the data but i didn't used it....so please refund my data,
Not proper network
I want to tell that ur jio network tower located in district jmu teh bishnah and post office arnia pin 181131 village salehar. But this tower doest nt cover proper area located around salehar i.e village chak majra. please send ur team in salehar to reveiw the area cover around salehar chak majra. pls sir solve this problem immediatly to provide benefit of jio rural areas chak majra. All the people of chak majra suffering this problem. Pls provide help us to solve this sight network.
Datacard usage
My jio no 8825463018. I have 1000 mb in my data today. I am not using. Aft open my data just 5 mit 0 mb available. Fast 4 days this prom issues. Pls slove my problem.
Problems arising on jio 4g app
I am unable to join any conference call, nor I myself is able to make any conference call and my 2nd problem is that here is no call recording facility provided, I really need help.
Fix Jio4gVoice App
Jio4g voice app is disturbing lot's...whenever dropping calls from inbuild dialer. my phone was rebooting. please help me. my phone is Lenovo zuk z1.
Benefit not credited
Recharge 303 Rs, 2 time, Date 07/04/2017 at 11.30pm to 12.15am ,mode my JIO app with state bank of india debit card transaction.
Transaction I'd SBIPG IU5270081417RPSL,
Transaction I'd SBIPG IU5270110643 RPSL,
MOBIL NO-7977078548, 7977079490, this no JIO no.
Alternative contact no - 9664337597
No network in my area
Hi, since I am student I got Jio in Vijayawada where I am studying when I come to my home village MACHERLA near Guntur. there is no network it became a major problem for all of us. Since there is no network all the students are shifted to other telecom networks like Airtel, BSNL where the signals here are high but they are not providing network as fast as u. So please take this as a request to setup a network here. I hope u will do.
Pls do not expect better
Pls donot expect better services from JIO. I have seen it as a hopeless service and network.
Not connecting to any number
On June 3 I recharged with 309 Rs but my call is not connecting to other number just it disconnecting the call with in few seconds automatically. pls solve this issue.
My jio number- 8247545745
Mob - Coolpad note 5
Network not working properly
SIM networks is not is not working properly and data speed is very slow.
Outgoing incoming problem
Data on this network outgoing calls incoming calls OK. But if data is off no incoming no outgoing working. please help me, l am new jio customer.
No network in our village
There is no jio tower in our village, so there is always network problem in village.
Village name - derodar pin-360576
District - porbandar
State - gujrat
Outgoing call
I am unable to make any call on my jio no. I have just recharged a week before and am facing this problem. Even your customer service no. can't be reached.
Jio Fi 3 not working
My phone is 2g 3g and i use jio through my Jio Fi 3. First i use for 1 weeks jio 4g voice with no problems. then when my phone storage full then i clear data of jio 4g voice. From that time jio 4g voice says you are not allowed to use jio 4g voice on this device. contact jio care for further details.
Voice call problem
My voice call both incoming and outgoing are not working at all since last five days or so. I complain through your customer care and my service request number is - SR000009X3LK, please solve my problem as soon as possible. Thank you.
Wrong information from network team
I have been complaining since january regarding network problem but no step has been taken Yet. Last 3rd May I was told that the problem will be resolved within 30 days, but the problem is still continuing. My jio no is 8910308018.
Network problem
I want to inform you that last two days my jio no incoming and outgoing is not working. networking showing properly data networking very smoothly but call regarding its not working. kindly resolve the issue.
Complaint about failed recharge
I have recharged my Jio number 7006609522 with Rs 303 but due to technical fault this recharge does not show at your end. But my balance has been deducted immediately after recharge. Now my complaint has been resolved at your end but refund amount is still pending. So I request you to kindly adjust my resolved recharge of rs 303 in my source bank account or in my number. So that I could not suffer more in this regard. That is your most kindness.
Bad network
Sir... my location Dk road,N. Lakhimpur. I have a Jio sim but it's very bad network.. nd my jio sim is not working (call, data, video calling). kindly resolve this issue... plz as soon as possible.
Complaint about prime subscription
I have recharge 408 for prime in my old jio no.7016048924 date 20/5/3017 but till today it's not activated in my jio no. I complaint about it many time in jio customer care but they not solve my problem. please activate jio prime and Internet.
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