care@irctc.co.in: Indian Railways IRCTC Email

Email
care@irctc.co.in
Company
Department
IRCTC
Region
All India
Note
Contact IRCTC customer care through email for queries and complaints.

If the above contact didn't helped you, here are alternatives to reach Indian Railways customer support.

Contact Number

0755-6610661 - Contact details

Support Link

Official website - Contact details

Comments

Reema Arora

Fri, 01/06/2017 - 13:49

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I want to claim refund of Train ADI SVDK EXPRESS No.19415 Dated 1.01.2017 Due to the train was diverted from the our destination I.e Amritsar. There were total 11 seats having PNR 8751390103 & 865138988.

Churamani mahto

Sat, 01/14/2017 - 09:37

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PNR no. 6663312764 parasnath to Ajmer all sealdahsealdah Ajmer superfast express booked on 12-1-2017 but journey date 13-1-2017 respectively cancelled on 13-1-2017. But my money not refund but SMS come money refund successfully. I'm trying to customer care but no any response. I thing that irctc gives bad response.

Harikumar V I

Tue, 01/17/2017 - 16:11

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On 17 Jan 2017 I have booked tickets from Bareilly Jn to New Delhi in Chaircar two times. An amount of Rs. 395/- has been debited to irctc twice but ticket not booked due to error in system. Transaction id of the bookings are 1000007164103971GAAQCLOS4 and 1000007164103661GAAQCLFG6. Total amount is Rs. 790/-. Kindly refund the same to my bank account A/c No 31839792468 State Bank of India IFSC Code SBIN0003229, Cochin shipyard Branch, Ernakulam, Kerala. 682015.

Train no - 12559
PNRno - 2327448711
Plz check my current reservation status..

Yagnik Manojkumar

Wed, 02/01/2017 - 15:17

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Today i logged in to my account. I have signed in, but the message was on screen not allowed to sign in. so please immediately activate my account. as your account has been. I do not know why my account is suspended. Kindly reactivate my account.

i have booked four tickets on 20/1/17 and cancelled on next day but still not returned my money back every day i tried to call help line no but it was busy n not responding'. if not returned my money back i will complaint to ur higher authority and dont make fool to us.

Atul singh

Sat, 02/11/2017 - 17:28

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Dear sir, my transaction id 100000741547673 was failed but 1561 Rs debit from my account. plz help and retrun my rupees. Thank you.

Booked ticket via IRCTC and eticket PNR is 6161491576 but the tatkal ticket was not booked neither money was refunded.

Paramdev Vishwakarma

Sun, 03/26/2017 - 12:08

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Not able to open account as i forget user ID and password. Email.vikrantv0143 @gmail.com, MO no-9621877298, date of birth.08-09-1995. please send me user ID and password. please hurry up.

S Govindaraj

Tue, 03/28/2017 - 12:47

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My transaction id is 100000776531669 booked on 15.03.2017 MAS TO CSTM. Payment debit from my account but ticket not booked. So kindly refund my money my Canara bank account NO. 0913101287972.

Piyush Saha

Wed, 03/29/2017 - 09:47

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I booked my ticket 02 march 2017 and cancellation date 17 march 2017. It's PNR number is 6362200732. sir please refund money rs 635/- in my account as soon as possible. sir please reply.

Triloki nath

Tue, 04/11/2017 - 17:01

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My ticket cancel PNR No. 2709204724 & PNR No. 6764720819 Date of Journey 29/04/17 & 20/05 /17
Train no. 12312 & 12311. But I am not getting my refund. I am also trying the customer care for irctct, but no response. sir please my A/C No. 11800100020886 & IFSC Code BARB0SAIDAB MY mo. no. 9897841096.

Chowdhury Faruk Ali

Wed, 04/12/2017 - 10:22

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My card is not active with my irctc Loyalty account every time says mobile no differ though my mobile no is same.

Hem kamdar

Tue, 04/18/2017 - 13:40

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@sureshpprabhu hello sir ..If you can't do your duty then please give up. I have book ticket from IRCTC. The amount as redacted from my bank account and then there is no response even I don't get my ticket details. Sir And our customer service soo bad. They are not pickuping call no answer nothing. This is not first time.. This has happen with many times. I have neglect this many times but not this. Sir if U don't able to maintain our site and all then give up plzz.we are suffering ..Hope U will answer this as soon as possible..Thanku..

Abdul rafiq

Thu, 04/20/2017 - 11:42

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Respected sir,
I beg to say that. I abdul rafiq my irctc account has been suspended. when i open my account. so please reopen my account immediately activate my account.

Dear sir ,
I wish you to inform that my ticket against PNR Number 2658889737 has been cancelled dated 21/04/2017 as per request the amount of refund can not credit up till now. kindly refund the refund amount against the PNR Number Mention above. Please refund amount on account no.326128440904.

Pramod mandal

Mon, 05/01/2017 - 10:56

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I had booked a ticket which booking was failed trans.id is100000806747806. i have not refund my balance rs. 510 in my bank account please reply and help.

Prem Pal Singh

Tue, 05/02/2017 - 15:02

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I have book a e-ticket from irctc apps on 2nd may 2017. My bank account has deducted by Rs.315.00 but ticket was not issued, than i checked my booking history also but there is no record. My joinery was very important so i have booked another ticket. Kindly refund my balance of Rs.315.00 in my related account. My bank showing transaction ID as under.

Transaction ID: 100000827349102IGABFVUEH9

I cancel my ticket but my payment is not refund so please refund my payment immediately. this is my cancellation id 100000157889619. pnr number 2811832663.

Avinash Rai

Mon, 05/15/2017 - 12:54

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Dear all,
I have booked ticket through credit card on 8/03/2017 PNR No. 6562417950, Train no. 22405, Date of journey. 09/03/2017 MGS to ANVT. You are requested to refund my amount 650Rs. This train is delayed by 20 hours.

Ravindran M

Thu, 05/18/2017 - 06:12

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I have cancelled 2 eticket with ID 100000159511382 andID100000159511378,Txn date11may17,amt 2170+2170,refund amt 2040+2040,Txn ID 100000820179529 and100000820179483. Refunded amt is not credited to my bank account. Do necessary action immediately.

Dunna paparao

Mon, 05/29/2017 - 08:59

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Sir, I had ticket booking on 29-05-2017and journey date is 16/06/2017. Palasa to Secunderabad, Falaknuma Express train. Money was payed by payzapp mvisa transactions:100000856690385. Ticket was not booked but money debited from payzapp m visa.

Ranit bag

Wed, 05/31/2017 - 18:07

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Dear sir, Our scheduled train upasana express was cancelled on 15th april due to derailment of another train. It was scheduled to be started from dehradun to howrah. We had booked online ticket on 28th Dec, 2016 of pnr no.-2226368136, 2554580958, 2326399555 but till date we did not receive our refund amount.

Please let me know if my refund was transferred and if not, transfer my refund amount to that account as soon as possible.

Sheela Nair

Wed, 06/07/2017 - 08:50

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I had booked ticket online via irctc rail connect app. for shatabdi express from pune to secunderabad on 6-6-2017 at 9.51 pm. Ticket has not been issued but money debited from account. Kindly refund amount back to my account.

Transaction id: 100000866143135
Ticket details:
Shatabdi express:12025
Date of journey: 10-6-2017
Pune Jn. to Secunderabad Jn.
No of seats:2
Amount debited: Rs. 3031.48

I am travelling from jodhpur to Delhi sarai rohilla by JU DEE SUP Exp,
PNR-2432483074, Train No:22481, Cls:3A, Dt:07-06-2017 and was allotted B1 coach seat 8. As I boarded the seat the train from jodhpur and sat on. Lower berth,. I was working on my laptop and suddenly one of the seat rest attached to clip become lose and fall instantly on my laptop screen. The laptop screen got crashed because of it. I need to lodge complaint against irctc for poorly maintained seats in AC coach. The sudden fall on seat might have injured any one and it could have been disastrous if complaint against irctc for poorly maintained seats in AC coach. The sudden fall on seat might have injured any one and it could have been disastrous if small child might have been on seat. I need compensation in this regard.

Dr Neeti (080039 96931).

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