service.in@xiaomi.com: Xiaomi India Customer Care Email

Respected sir,

Very Good morning.
I want to know some technical information about Redme note 4 Volte smartphone. The first thing, is Volte or not? Because I have seen in many sites there was the redme note 4 mentioned as a LTE smartphone. So please make me clear this problem.

Second this that I want to know, Is redme note 4 have (SIM +hybrid SIM )slots or [(SIM + SIM )slots + memory card slot] ? Please make me clear this thing also. One more thing tell me that both SIM are 4g Volte or not?

So please provide these information to me. I feel happy to have these information from you.
I look forward to your reply. Have a Nice day.

Dear sir I have purchased redmi 3s mobile from flipkart.com, this mobile has been lost at saharanpur uttapradesh and also I lived at rajasthan. I complain for lost but no body cooperate with me. And also I wants to lock these mobile customer care not support with me. So please tell me what can I do because a lot of data was in those mobile. I wants to locked those mobile by inv. No. Or any way.

I am facing huge problem from past few hours as my phone is stuck on a black screen with a mi logo on it. its neither starting nor getting off. Really worried abut it, plzzz send me how to fix it.

I bought redmi 3s prime from ebay. In near about 10 months earlier but now I am facing problem in getting manufacturer warranty. My device does not works properly and for the same problem I went to astron computer services, varanasi but they did not listen to me aand said that mi does not give services on mobiles bought from ebay. Is it true ? And one more problem is that I am not able to contact mi india at 1800 103 6286. Please see to the problem and take the required action and contact me at 8604847388.

I ordered redmi note 4 on 12th May 2017 and I received on 18th May 2017. After 2 days when I use the device it works properly but device Over heating. So I replace it immediately... thanks.

i ordered an mi note 4... and already payment for the same. But the order has been cancelled and packet of phone has been returned without any prior information given to me... I am totally disappointed from MI services.

I had xiomi note 4 4gb ram 64gb internal i am occurring a problem in my phone in lcd spots appearance i had replaced my phone lcd in service centre but i am getting same problem but now i am getting problem in speaker cracked sounds with lcd problem i had purchased a new phone in 2 months i had getting 3 problem in my phone i had talked to Xiaomi customer support to replacement of mi note 4 but they are not replacing my phone so please help me to replace my phone.

I have placed an order for redmi note4, for conformation i have called to mi service number, they told me that my order wasn't placed successfully, he told me your money was deducted and will be re-fund within 5 to 7 days, and this is 7th day i have called to mi service care they told me sir your money will be refund within 7 to 10 days. please make sure atleast this time i will get my money back within the 10th day because i have pre-order for redmi note4 again.please make sure to refund my money back in time what you have told. so that i can order for my product as soon as possible. And, i'll send Screenshot for POS transaction which has been done on my card for REDMI NOTE4" for RS.13,748.

Thank you

Second or more time calling, they are not work but loudspeaker is work properly.

My Red mi note 4 new phone ( used only one week), screen was locked, not open. how to open screen lock and why this problem is coming?

I heard Redmi phone are better so I order the phone in the first sale but the phone is heating very much. N I hope so the phone will blast one day so I want to exchange the phone.

I bought a mi max on january this year, but it was recently broken due to an accident, when i took my phone to the nearest service center, they looked into my phone and they said that the motherboard was crashed and it has to be replaced with the front display ...so i told them to order the parts and they ordered it and i received a message too about the confirmation of the order ....But it has been so many days still the parts are not arrived yet. Why? ...I need my phone. Please it's my humble request for you to quickly send the parts.

I m unable to open lock of my mobile. I thought I will go the nearest mi shop but there is no available shop near me.

Sir i would like to Mi Home offline store in Calicut. i want to know about the legal procedures to start a Mi Home offline store. Expecting call back.
Jince John
+91 8281335361

dear team,
How can i buy mi phone ,every time on sale i try to so many times,now i m tired so please help to solve my small issue.like today also sale on red amazon.still i cant do this... please please please do better solution..
contact number :-+919888422035

I had purchased redmi note 3, 11 months ago and the button is not functioning properly. When i press the close button the phone open automatically. Plzzz solve my problem. I have purchased it from flipkart.

I bought a xiomi redmi 3s mobile in January. I have a Problem with my charger, so my phone is not charging properly I keep with my mobile with out of battery. I want to resemble my charger I have a warranty on my mobile accessories.Please Help me to replace the charger.

I brought my redmi note 4 32gb, 15 days back, earlier it was working well, but now the power button sound button and earphone jack are not working, help please...

My screen has broken, they said it is virtual glass and how can it broke i brought it just used it for 14 days. could u plz replace my glass it is mi 4.

Hello sir, I have lost my password and my fingerprint lock is not working and this is my new model so I need ur help.

I never expected that after updating my device from 8.2.0 to 8.2.5.0 my device will have any problem. Updating means more efficient make yr device not to get any problem. so I am very upset with the company's performance.

Hi sir, i am a student. 2 months back i purchased mi note 4 but recently my mobile was slip down to my hand. the screen was damaged your showing corning gorilla glass but this not gorilla glass. please repair as free of cost because i am a student i haven't sufficient money. plz help me your company iz very well devolved this thing is very small in your front please repair. i hope to u it would be done.

Can i increase my Redmi note 3 warranty limit, can i get any extended warranty??

My phone has lost the bill. I have to get your phone fixed. I have redmi 3 prime phone. Please help me.

Dear sir,
I am trust your service. I am already use mi 3s no issue this phone but i am today new perches mi note 3 so many issue in phone. Touch screen work is very slow. Earphone why do you not give me and camera quality is not good. Please give me proper solution.

My handset is frequently getting switch off. I am fed up with this mobile please find a way.

To ,
The Manager
Xiaomi India

Sir,

I am very disappointed with my Redmi note 4 which I have purchased before 1months. earlier it was working great but after 2months the battery drains at faster pace. I need to charge it 2times a day. so kindly replace my product or repair it as per my satisfaction accordingly otherwise I have an another option to approach to the consumer forums to protect and safeguard my consumer rights according to Consumer Protection Act,1986 and The Sale of Goods Act,1930.

Thanks,
An unsatisfied customer,
Mobile no - 7067349803

I am using mi redmi note 3, by mistake some important photos deleted from my mobile. How to recover deleted photos from mi redmi note 3? Please guide me how to recover it.

Thank you and regards
Vipul Makwana

I forgot my password of redmi note 4. No password recovery or forgot password option. Pls help.

There's no option available for changing the notification light in my set. Option only for popup notification and battery indicator is available and none others.Also when i exit the messaging app it is not smooth and becomes bit hazzy.