care@homeshop18.com: HomeShop18 Customer Care Email
Email
care@homeshop18.com
Company
Department
Customer Care
Region
All India
If the above contact didn't helped you, here are alternatives to reach HomeShop18 customer support.
Contact Number
0120-6189818 - Contact details
51818 - Contact details
Support Link
Official website - Contact details
Facebook page - Contact details
Comments
Product is broken
The gas stove I ordered is broken.
Broken product
Order num -1012116181 order date–29.4.2017. product is broken and cartridge are loose.
Complaint regarding damage
The accessories i got with this product is very light in weight...and red colour in colour. When we checked it we saw that the paint is coming out from the product. We want to change our product.
To cancel an order
I want to cancel an order placed on 31st may, 2017. The order ID-1013116969.
Broken handii
We have ordered handii set and handles of some handiis are broken. so I request to return my product. 1013434335.
Change uncomplete & sub standard quality product
My order no hs 18 1013348683. i have not received the full product. first time it was containing only cushion & missing item was coin + cushion cover. now 2nd time its coin and cushion cover are of sub standard qulity & vary in shades. please change the products.
Money refund
I am waiting for refund of my money.
Return the product
I have recieve the damaged product. so i want to return my product my order no. 1014770139.
Refund the cash against the HS18 Order No.1014623521
Dear HS 18 Order No. 1014623521 has been return back to your office through the same courier on 29/07/2017 which was sent us by your courier. Our complaint No. HS 2017072802288. You are requested to refund the cash at the earliest. Reply awaited pl.
Receive the damaged product
Return my product,
I have receive the damaged product, so I want to return my product. My order id 1015127195. And Complaint No, HS2017081000413.
Return my product
My order number is 9039582682. I have order it in 7-08-2017. I don't want this phone because it will started hang from the next day of delivery. I have called the costumer care but it will not giving any requirements.
Not attending the calls
My order no. is 1013973933 of date 08/10/17. I cancelled my order and then I demanded for the refund of my money adding up to 699/-. I'm continuously calling through my registered number but they don't attend the call! This gets irritating. I call them several times but they don't heed the call. So I demand my calls to be answered and my money to be refunded ASAP.
Damaged product
My order product are damage but you are not responding my complain. pls register my complain and replacement my product. order no. 1015204827.
Product was worst, waste my money
I have received the order no.1015459483 delivery but the product was not good I got is really worst the product u showed is not the same more over, smart watch was not work. so I want to change it n refund my money n do the needful act soon.
Related to suit return
My name is khushboo kumari. Plz return this suit salwar. my order no- is 1015560787. Please return this suit.
Courier says you have return this charges 200
Product is already damage in courier received. Courier say you have return product charges 200 rupees.
Cloth of shirt is bad
Dear Sir, My order no.1015874969
I have not Not Received Belt & Your Clothes is very bad, please return the package.
Clothes of shirt is bad
Dear Sir, My order no.1015874969. I have not not received belt & your clothes is very bad please return the package.
Not received similar product
I have not received the similar product as seen on t.v. So, I want to change my product. My order is 1016363937.
Not receiving call
I have already return product but my money is not returned till now and ur call are going busy all time.
Damaged dress
I have receive the damaged product, so I want to return my product. my order no 1016670131.
Defective gas stove
The gas stove which I received is defective and I had called your no. For multiple time for exchanging the item but there isn't any response. It's really disappointing.
HS18 sent me a differet item instead of what i ordered
My order no. is 1017788997, Dt-26/10/17 & invoice no. is OXIZ/17-18/124420. HSN Code-62046990.
On 26th Oct i was watching your show at 11 am and ordered for pack of 3 PARTY WEAR SAREES (sparkling dotted sarees) by ADHEERA but today i received pack of 3 casual wear sarees by ADHEERA (34402475). Therefore i request you to kindly track the specific item (saree) that i had ordered for, as per date & time that i mentioned above.
Product return
My order no is 1017849973. the product is not proper working, so i want to return my product.
My order no is.. 1017811107. The item i received was different.
My order no 1017811107, of - Pack of 3 Designer Sarees By Adhira, order dated 26/10/2017, received on 31/10/2017, it was totally wrong and bad product, was sent us, on 01/12/2017 made a complaint by phone on your ph.no 0120-6189818, complaint no.HS 2017110100067, I was informed that the order was out of stock, and your courier partner will be collecting the order in 48 hrs, but no one have come to collect the order.
Therefore I request you to please look into the matter, at your earliest, for collecting the wrong product, and refund my money.
Thanking you
George Peter
9831773434
Return the product
My order no is 1017849973 in which product is not proper working.l complained about it by email & want to return it from 4 days .but there is no response by u. kindly consider it & take necessary steps about it.
Order complain
I have received the 6pc kundan jewellery set with red gold lehenga. But not obtain the same product I have incomplete maang teeka. so pls recover my maang teeka.
Order no. 1018242485
Exchange my product
I have placed an order on 14th November,2017 for Fresol 7 L Cleaning Mop With 2Pc Microfiber Refill & Kitchen Wiper Combo and after using twice only it broke, this comes under manufacturing defect and according to the norms 1 year warranty is provided. Try to resolve my problem as soon as possible.
Mobile not working
My mobile order no. 1007917263. order placed on 11 january 2017. it was not working properly. now it completely stop working.it is under warranty. plz help.
Third class online shop
Never seen such a third class online shop. For Rs 1099 bought 3 products. Mobile charger not work 2 solar lamp plug crack was broken so i return it but from 16 days not received replacement. Please don't buy from home shop 18 better go for Amazon.
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