care@jio.com: Reliance Jio Customer Care Email
Email
care@jio.com
Company
Department
Customer Care
Region
All India
Note
Contact Reliance Jio customer care at above email.
Jio customer support responds within in 24 hours.
Jio customer support responds within in 24 hours.
If the above contact didn't helped you, here are alternatives to reach Reliance Jio customer support.
Contact Number
1860-893-3333 - Contact details
199 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details
Support Link
Official website - Contact details
Twitter page - Contact details
Comments
Vivo IPL not watch
All channels working but vivo IPL channel like max, espn are not working show the notification is you are not active subscription
Signal strength
before 28th feb the speed was not so good but after that ...i am enjoying it....thank you jio.
Recharge rs 99 prime not success
Withdue respect,
We recharge rs 99 prime not success in customers no.7007046609 date of 31/03/2016 and rs303 recharged success . but rs 99 not show on customer number. so kindlly requested that plz solve this problem of customer number immediately.
thanking u
Recharge details in jio hotspot
How can i know recharge details in jio hotspot? give answer for my subject?
Membership not activate
I have recharge 30 March tra.Id is 211002468081 that is not activate on my no.
I can't make any calls
Since tomorrow morning i can not make calls to any number please solve it.. i have reached my account with jio prime 303 summer surprise offer.
My service is didn't active till now
Yesterday I used and pay in jio money to my num summer Recharge but offer didn't active my money was debated from my account.
Jio money 1966 is not responding more than 30 minutes
Sir/madam I am N KAMALANATH 7013249597, facing a problem Jio money solving to contact customer care given 1966. I am trying so many times on 7th april 2017 they are not attending more than 30 minutes. so pl action to take about Jio money team 1966.
Thanking you
N Kamalanath
7013249597
Network problem
Hey hii Jio Care Gud evening, I love the JIO ist thankfull to ALLAH n thn thankful to Mr Muskesh Ambani
Bt 1 problem the major problem of our Area BATAYAR, AALI KADAL SRINAGAR JAMMU AND KASHMIR here is not any kind of network provider in our area thats y the network in our in very very low. Please i humble request to please solve our problem.
I many times called the complaint number they given the date time by time. After very long time around 4Months couple of days before ua worker said me better is if u complain in there. so plzzz V have the space available for u i mean for a the JIO TOWER if u want that vill also help u. U can contact me 7006687672, 9086462846.
Data consumption
My jio 1 GB data of date 8/4/17 will automatically consumed without any use.
Refund my 99rs.fail transition
Refund my 99rs.fail transition, I don't get till refund 8days goes. what can i do for this?
Not received msg of recharge
Plz send me my receive recharge msg i have a proof recharge successful bt not receive msg.
Return my money
I have recharged Rs 303 but confirmation messages did not send by the jio team mobile no 7992374351 order no 3040805173 date 7 April. so my return my money in paytm account.
Recharged not accepted but money got deducted
On 7th of april, I recharged my jio number 8839388401 with transaction id 621007685166 from jio money app.... The money got deducted from jio money app but still my recharged was not accepted... I don't get any confirmation message for that recharge nor in my jio app. Kindly look into my matter plz.
Fake Recharge offer of Rs303/
Rs 99 recharged for jio prime membership, Rs 149/ for 28 days from 1st April on 09 march. secondly i received a message recharge Rs 303 and get additional 90 days .After recharging i received message for 28 days. my validity must be forwarded 90 days from 29 April 17. After several times and hours your costumer care contacted but his answer is not satisfactory. Your jio free service was up to 31 march 2017, after that as per your message i recharge Rs 99, 149, & 303. i think i have cheated on your false offer.
Hello jio service, I tried to recharge
Hello jio service,
I tried to recharge 3 times yesterday but recharges not happened.....but my account deducted 909rupees. plz solve my problem.
Data network and voice call is worths
I'm from northeast. I have got worth problem in my data internet and network problem, before went jio prime have not made at that time it was good to use but now it became worse. Now, I don't like to use jio because of this problem. If you kindly fix this problem then I will continue to use jio. I have already recharge rs. 99 & 303. Why airtel 2G net is faster than your jio 4G network, these why report in this jio @care. If you kindly fix this problem, if you grand me for this problem then I will thanks full to jio @care. And this is my jio no. 7005072554.
Amount deducted but not reflected to jio balance
I have recharged my jio number to get summer surprise offer benefits, I made payment through Paytm 303 amount gets deducted.
Network problem
I am a jio customer, my area not jio network. it is very problem jio networking. my jio no. 8209475378. please solve my problem .
Thanks
nirmal sharma
vpo.bhojusar upadhiyan, th. sardarshahar,
churu, rajsthan
Rs.303/- not credited in JIO No.883 962 6010.
My JIO No. is 883 962 6010. I paid Rs.303/- to activate jio summer surprise offer on 07.04.2017 on POS Reliance JIO at Reliance JIO txn# IU5267739747 through my debit card. But my account is still showing Nil balance.
Recharge not succeeded
Recharge of my jio no with paytm on 6/4/2017 through BILLDESKutil order # 25267830595 and wallet txn ID 8755404386 of rs 303.money was deducted immediately but recharge not yet done. my request no in jio customer care is SR 00000807JP. please solve the query and do needful.
Jio 303 offer not vallid
My no. 8619122869 reacharge 303 jio sumer surprises offer but my phone message as jio company 28 days validity. this offer validity as 90 days offer not activated on my number.
About reacharging wrong number
On 9/4/2017evening i recharge my jio no with rs . 303. My no is 8840068014. But my mistake of shopkeeper recharged the another no 8840086014. When I said he didn't solve my problem and sent to me jio care kothrode Pune. But they also didn't solve my problem. Please sir solve my problem and return my money to me.
Call not connected
I have your jio sim but its not making any call with any no. Even on 1977 and I tried almost 100 times but call is not connecting. So please help me out I am not able to have ur services.
Refund Issues
Respected Sir, I would like to draw your attention to the topic mentioned above that on 8th of April I have recharged with Paytm for 303 Jio plan but due to heavy inflow of recharges by huge number of users of jio, it wasn't successful..I also tried to contact the customer service associates but multiple attempts I was not successful in getting touch with the associate. Further I have recharged from the Jio retailer..
Today when I have contacted the Jio associate Miss Yasha Agarwal around 10:44 she gave me the information regarding double recharge. I wanted her to refund me the extra 303 amount to my bank account but she wasn't authorized to do so, but helped to mail to this Id for refunding issues.
Further I would like to quote that due to heavy inflow of recharges on 8 th April or due to ill network quality I have unintentionally recharged twice, so I would like to tender my request to refund me the extra amount of 303 in my bank account. As a valuable customer of Jio I am optimistic about the Jio Services will solve my issue sooner.
Your response awaited eagerly.
Thanking you.
Deep Kumar Yadav
7002364389
Reversal of recharge from wrong number
Due to some issue the recharge of 303 which was supposed to be recharged in my number was sent to the other number. So kindly if you could just look into this problem and solve it I would be highly obliged.
Thankyou
Anushka Rai
Jio number-7908374611
Jio mobile network tower
My villlage in a no any mobile network tower. So all villagers are very hardly problem for network. I want to make a jio tower in my land. But i have no any ideas for contact you. Please my request acesspt by you and work fastly . My contact no..is 9753715410
Received JioFi instead Dongal
Dear Sir, I am doing my research in Tumkur, therefore I needed internet connection to my computer. your seller gave me JioFi saying it is wireless internet connection. I believed and took but I am not getting proper internet connection to my laptop in home. When I enquired with that seller he said some technical problem, tower is not reaching some lame excuses. I heard much about Jio internet. But I am not at all satisfied. Therefore help me in this regard as soon as possible.
Thanks,
Dr. Ramachandra Hooli
Recharge not successful
I recharge my no 7001822615 with 303 dated 07/04/2017 by retailer ORN is BR00003XPO9B which shows recharge was successful but 11/04/2017 I got a massage that summer surprise offers was not successful. I have a question if this offer was not successful then why customer care person told me do not worry about summer surprise offers you get sure that offer.
Now how this is possible I could not get summer surprise offers. Why cheat with me??? Please justice on me.
Thank you
Jio money care
196 jio money care department doesn't pic my phone. Whenever I try any person not give any solutions. Plz do something..
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