Live chat: Sony Online Customer Care Support Link

Company
Department
Customer Care
Region
All India
Note
Chat with Sony customer care agent.

If the above contact didn't helped you, here are alternatives to reach Sony customer support.

Contact Number

1800-103-7799 - Contact details
1800-3000-2800 - Contact details

Email

sonyindia.care@ap.sony.com - Contact details

Support Link

Official website - Contact details

Comments

Pirthvi Gusain

Thu, 11/27/2014 - 22:19

Permalink

Hello Sir/Madam,

Greetings of the day!

Referred to my query, kindly send us price list of televisions list as one of our customer have a requirement of 36" or 39" TELEVISION. Kindly advise asap our client is in urgent need.

Regards
Pirthvi Gusain

a.ramachandran

Sat, 03/07/2015 - 12:10

Permalink

Dear Sir,
I am using sony xperia m dual sim, recently i found a problem that is on using sim1 simple in phone got miss and after reset the mobile ony i got the sim1 network. need your service support.
Thanks,
Ramachandran.A

Nayankumar

Tue, 03/31/2015 - 15:43

Permalink

Dear Sir

I have purchased Sony Xperia Z3 on 19th Jan.2015 form Jeddah , Saudi Arabia ..I have given this mobile to my son at India. Today it was fall down on the table by his hand & the volume key was goes inside & phone is not working now. Mobile was taken to the service center of SONY at Jamnagar, Gujarat, India. They told that it will be repaired here, You have to send back to Saudi Arabia.

Now my question is that when I purchased the shopkeeper told me that is international warranty of 2 years . Why it is not operated in India? What is the solution for make my phone operational? I have Bill & everything with me. The detail of IMEI IME1 no.35616106-483198-5 IMEI-2 35616106-483199-3. I inquired in Jeddah shop & told by him after verifying Imei no. that it is international warranty you can repair any where in India.

Pl give me the suggestion for the said issue.
Regards
Nayankumar Gandhi

I hav got my new xperia z2 on april 2015 and ysterday i scrolled down the menu bar once at that time the display ha gone, now i cant see anything even cant switch on the phone, plz help me, plz give a solution.

I got a brand new sony xperia z3. i just use it for only 40 days after i tried to capture a video on the swimming pool for less than 10 secs, the first video is ok then after a few seconds i feel that the touch screen is not working. so i tried to restart the phone but the was not turning on. so i bring it to the service center they do some check for 2 weeks, they said the main problem is there's a leak on the phone which is not my fault. they said the display is damage, so they need to change that part but i will pay for it for almost half the price of that phone.

I am really disappointed because they flagship a waterproof smartphone and yet it is really not a waterproof. so i decided to bring back my phone and i will return it to the store and ask for replacement. i am still hoping for a replacement after this. if not sony will loose a lot of customer.

Karan Singh

Tue, 06/30/2015 - 15:05

Permalink

I purchase Xperia Z3 and its back panel has come off from sides. Sony service guys talked to me very unprofessionally when asked to replace it with new one. What i can do now this set is piece of garbage for me now !

vivek tiwari

Mon, 07/06/2015 - 10:20

Permalink

I am facing serious problem with my new xperia z2 handset, After purchased problem started within
2 months, I called sony customer care for 30-35 times to fixed my issue. The problem is with Proximity sensor (Hardware), customer care told me to submit my handset to authorized service center to repair, i did the same and i got my handset after 10 days without fixing my proximity sensor hardware issue.

Requesting to sony corporation to look into my matter and replace my faulty handset with new one ASAP
My Job no :- W115062602638
My contact no:- +91 9967537628

When i turn on my ps4 it stays on for 3 seconds.then it switches off with a beep after 3 seconds.can any one tell the cost of repairing it. please.

I am facing serious problem regarding this as no one is able to tell the correct way to connect tplink usb adapter in sony kdl-32w600a?

Kapil Kunwar

Wed, 09/23/2015 - 09:01

Permalink

My phone getting very slow so I did factor reset but after reset my phone doesn't open. on screen it show xperia protected I try many many times to open but I didn't. so please tell me what to do.

I cannot unlock as security displays following after setting-> security->screen lock->password

None-disabled by administrator, encryption policy or credential storage
Swipe-disabled by administrator, encryption policy or credential storage

just a week before i bought sony xperia m4 aqua....i kept the mobile in my pocket after some time i took it to attend the call it got crack in display....i want the details about the price of led display and if i gave it for service how many days it will back to me or otherwise i climb up for warranty.....i need details as soon as possible.

Shanu yadav

Wed, 01/20/2016 - 22:40

Permalink

I want to say that I have my cellphone Sony experia neo l. In this phone all online videos were not playing, in another phone it will run why in this only video will not play. please kindly help me I am very tensed this time. no- 9919683663.

Dont buy any product from sony company. they are selling duplicate product and not giving proper service earliest. they are not giving proper help.

Sony z1 mobile is getting heated very quickly after using for a very short time. This has a bad effect on the cell phone battery which is getting discharged very quickly.

Rajkama shakya

Sun, 03/20/2016 - 08:32

Permalink

My Sony M4 dual mobile phone is having overheating problem. It gets hot even when used for a short time. I thought Sony mobiles are of the best quality but i am not satisfied with it. Even after having 2GB RAM it hangs a lot. I left Samsung and bought this phone but i was wrong. If there is a solution pls let me know.

Right now I am using sony xperia t-2 ultra dual phone however I am not getting the option of 4g network under network section, please let me know that how can I get the option.

I have Sony DVPSR370 DVD player. In this dvd player i cant play any movie using usb. it shows unsupported format. Using video convertor i converted to .WMV format. Does it play in dvd player using usb...? Is there any other solution to play movie using usb?

Kiran Kushwaha

Mon, 08/15/2016 - 12:31

Permalink

I have sony vaio laptop. keyboard key has not worked temporarily when any key pressed not worked when other key are press then first key start working. So please help me for this problem.

Share your experience about this business

The content of this field is kept private and will not be shown publicly.
  • Rate and add your experience with the company and its customer service.
  • Do not post sensitive data like your bank details or credit card numbers here.
  • This website is moderated, inappropriate and off topic comments are removed.
CAPTCHA
2 + 14 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.