support@one97.com: Paytm Customer Care Email

Email
support@one97.com
Company
Department
Customer Care
Region
All India
Note
Contact Paytm customer service with your complaint/queries through email.
Alternative emails: info@one97.com, care@paytm.com, CyberCell@Paytm.com.

If the above contact didn't helped you, here are alternatives to reach Paytm customer support.

Contact Number

0120-38883888 - Contact details
011-33996699 - Contact details

Support Link

 - Contact details
Official website - Contact details

Comments

Prateek singh

Sat, 01/21/2017 - 11:46

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Dear sir ,
I don't reacived my lost balace from paytm . I have complained but i don;t satisfied . please query my order no. - 2455036136 on dated - 24/12/2016 , 10:24 pm and order no - 2454991313 on dated - 24/12/2016 at 10:15 pm . Those order had status failed paytm , but my balance was debited from my account . i have query from my bank but he was not receive me any data. please help me and quary my paytm wallet to get my money back.

Venkatakrishna

Sat, 01/21/2017 - 15:14

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Please added return my paytm wallet , why are missing my amount please reply. my order nos .below mentioned.Added to Paytm AccountFrom: Bank Of IndiaPaytm Cash Txn ID 55131115062017-01-12 02:55:23 PM
-
Rs 3,100
SUCCESS Bank Txn ID: 65099542575,

Merchant Name Withdrawal Deposit Status Comment
paytm_wallet
Transferred to Bank AccountPaytm Cash Txn ID 56898760982017-01-18 00:22:41 PM
Rs 5,000
-
SUCCESS
paytm_wallet
Added to Paytm AccountFrom: SBIPaytm Cash Txn ID 56896387662017-01-18 00:13:14 PM
-
Rs 5,000
SUCCESS Bank Txn ID: 7986398121270180
paytm_wallet
Paytm Cash sentTo: 90XXXX5283Paytm Cash Txn ID 55727696062017-01-14 01:22:34 PM
Rs 2,000
-
SUCCESS
paytm_wallet
Paytm Cash sentPaytm Cash Txn ID 55132775702017-01-12 03:00:19 PM
Rs 2,000
-
REFUNDED_BACK
paytm_wallet
Added to Paytm AccountFrom: Bank Of IndiaPaytm Cash Txn ID 55131583942017-01-12 02:56:57 PM
-
Rs 2,000
SUCCESS Bank Txn ID: 65099544197
paytm_wallet
Paytm Cash sentTo: 96XXXX9194Paytm Cash Txn ID 55131206582017-01-12 02:55:42 PM
Rs 3,100
-
SUCCESS
paytm_wallet
Added to Paytm AccountFrom: Bank Of IndiaPaytm Cash Txn ID 55131115062017-01-12 02:55:23 PM
-
Rs 3,100
SUCCESS Bank Txn ID: 65099542575
paytm_wallet
Paytm Cash sentTo: 99XXXX3248Paytm Cash Txn ID 55129647142017-01-12 02:50:39 PM
Rs 5,000
-
SUCCESS Comment: this is official
paytm_wallet
Added to Paytm AccountFrom: Bank Of IndiaPaytm Cash Txn ID 55129444582017-01-12 02:50:03 PM
-
Rs 5,000
SUCCESS Bank Txn ID: 65099535013

Rajesh Chaudhary

Mon, 01/23/2017 - 11:18

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My friend with the paytm account at the number 9694612071 sent me 5000 rs and 1000 rs at my paytm account which i was not using at the number 9667680209 that is my routine telephonic number but my paytm account was at the number 8440956456.then i created an account at my routine telephonic number 9667680209 but i couldn't get money on my paytm account. my transection id are 5750970434 and 5751057326. please make recovery of my money as soon as possible.

Hari prakash

Mon, 01/23/2017 - 20:23

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This is to inform you that on 18th January,2017 I have received rs. 3800 from another account and then on the same day I have also transferred rs. 1000 to another account and rs. 2 . After that I have checked my Paytm wallet balance it was fine but yesterday when I have checked my balance it just shows 0 balance ...... It's really shocking for me, then what will I do now...... I want my money back. Plzz tell me the solution otherwise I will file my complaint in consumer forum court to get refund my amount.

Hello i am manoj iam my paytm wallet in return to 10000 amount my canara bank account but not credit my bank after return date 31/12/2016. plzzz help me my mob no:9482621232.

Hi Sir, I have use a service of add money on 2 jan ,from my idbi bank account with amount of INR 1600 , unfortunately this amount debit from my bank account ,but not credit in paytm wallet. So it's request you to please refund my amount into paytm wallet \.

My order has been delivered but I haven`t got my cashback of Rs6500 yet . It has been 3 days that I haven`t got it yet.

Akshay kumawat

Thu, 01/26/2017 - 19:45

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i added rupees 5000 in my paytm account from my bank account on 25/12/2016 the money has been debited from my bank account but not received in my paytm wallet.
order id ÷2456085558
registered mobile no ÷8919739951
registered email id ÷akshaykumawat341 @gmail.com

Amit indora

Thu, 01/26/2017 - 22:25

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I want to upgrade my wallet range. i send a request for this but paytm person filled boy not take my request seriously. He is very lazy. After 10 day my account will not be upgrade by that person....so said...and bad company response.

P govardhan reddy

Fri, 01/27/2017 - 16:20

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My sely P.govardhan reddy kurnool (A.P), I am trying to pay the electricity bill by "paytm" but still it is not showing service providers name like APSPDCL but you are giving lot of publicity pay online electricity bills. so pls clarify my problem, how we have to pay the bill.

Rajesh kr Pandey

Fri, 01/27/2017 - 18:16

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I have paid a amount of rs-230 against my cesc electric bill on 25-01-2017 by your end that is deducted from my account with txn no-213595 but even that bill was not paid by you. so please kindly return my money in my bank account.

Kush jindal

Sat, 01/28/2017 - 19:36

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My recharge is failed and my cash is also deducted it has not been refunded i want it right now.. and few weeks back i recieve the cashback i done sent to bank but my bank doesnt receive it.

Sarvan sharma

Tue, 01/31/2017 - 18:09

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Hi. Friends
There is runing a offer of Republic on paytm. I paid a electric city bill through paytm wallet is on 19/1/2017 and I got the message from them that is cashback of republic will added to your paytm wallet with in 24 hrs. But I didn't received any cashback from them.

Sandeep271287

Wed, 02/01/2017 - 14:26

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To Paytm team,
Hi, I have been facing a problem from Paytm by not receiving the money of Rs 5000 transferred from my friend, My friend had transferred money of Rs-5000 to my Paytm account instead of sending to my bank account on date 05/01/2017 (Txn ID : 5280741813) whereas I was not an active user of Paytm at that time and thereafter I installed the app and log in to my account and confirmed that the transferred amount has not received then and till now, we both tried to raise a complaint dispute through Paytm phone customer's service and we got an irresponsible service where he was told that the amount will be refunded with 24hrs-48hrs and its almost a month nothing happened and I was responded to customer's care by putting me on hold and make to wait until the call gets disconnected automatically. and later I have registered the complaint against the issue more that 10 times till now and every time I get the call from customer care by the new person and after explaining the entire dispute to him and then a repeated reply from them is " The Issue will be resolved within 24hrs -48hrs" and after again I have to register the new complaint again just because I never received a call for the previous complaint within 24-48hrs and then same reply and its been almost a month now, still the issue is not resolved,

Reference complaint no raised from Paytm customer care given: 20200765

Please resolve this inconvenience made to me byPaytm ASAP.

Rupalatha N

Fri, 02/03/2017 - 13:07

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I am Rupalatha Nadella as iam facing problem with paytm wallet. On Rupalatha @peseng.net paytm account. I Have added 2000 Rs in Paytm Uber Account. after that i have rided 4 to 5 rides for Rs.750 approximately but when i check my balance on 01.02.17 balance showing as Rs.0. how is it possible to become balance zero unnecessarily if dont ride in uber. please check and respond me i have already mail u 2 times from mail id rupalatha @peseng.net previously yesterday but no response till now. please solve my problem as early as possible. not customer care executive facility is also not there. do u think that customers are fools.
Ph no.9866825444.

Iqbal Ashraf

Sun, 02/05/2017 - 23:40

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I am paytm account holder and my mobile no. 9810338989 and few days back I wrongly signed out my Paytm account and thereafter I am unable to log in despite the fact that I am trying my password and my paytm has been blocked. That I made several complaints on your customer care number 9643979797 but I could not got response despite assurances and I also sent complaint on email but no heed was paid to my complaint. My account balance is around Rs. 1400/00. I also requested for refund of my amount but till date I have not got the refund.

That my amount has been mischievously been withheld by you and I have been put to untold, hardship , mental pain and agony. By way of this legal notice I request you to transfer the amount into my saving account number 30466864377 branch State Bank of India Tis hazari Branch. It's IFS code 0000726 or else would be constrained to initiate legal proceeding for refund of my amount and I am also liable for compensation untold, hardship, mental pain and agony.
Thanking you.
Sincerely yours
(IQBAL ASHRAF RAHMANI)
Advocate
MOBILE NO. 9810338989

Uday kumar.c

Tue, 02/07/2017 - 15:25

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Hi i wanted to change my mobile number but the old which i was using its already exists. can you please help in this issue how to update my new number.kindly do the needfull.

Thanks & Regards,
Uday

Abhishek patel

Tue, 02/07/2017 - 18:24

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Good day, my name is abhishek and I booked a air india ticket from surat to delhi on 2 feb via paytm. I cancelled it 12 hrs before flight from air india customer care as it was not possible to cancel it from paytm app. After cancellation I have not yet received refund back. Pls contact me on my email id, as I am going abroad for job. Thank you in advance.

Saddam Hushain

Wed, 02/08/2017 - 12:09

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I don't received my lost balance from paytm . I have complained but i don;t satisfied . please query my order no. - 2451060740 on dated - 24/12/2016 , 01:06 pm and order no - 2451060740 on dated - 24/12/2016 at 01:06 pm . Those order had status failed paytm , but my balance was debited from my account . i have query from my bank but he was not receive me any data. please help me and query my paytm wallet to get my money back.

Thangaraju

Sun, 02/12/2017 - 15:29

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This is information that I can't sign in the paytm account with my number,it say that this number is already registered so I can't sign in with my number because it say that this number is already registered so I can't sign in so help me to sign in my account with my number.

Gurleen Kaur

Sun, 02/12/2017 - 20:40

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My customer paytm me the two amounts..1st on 30 january nd 2nd on 31st january..i received the message but cant receive my amount in my paytm wallet. pls do something, many times i complained on paytm toll free number..pls help me...so long its take.

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