Live chat: Sun Direct Online Customer Care Support Link

Company
Department
Customer Care
Region
All India
Note
Live chat is available from 12Pm - 9pm only.

If the above contact didn't helped you, here are alternatives to reach Sun Direct customer support.

Contact Number

1800-123-7575 - Contact details

Email

customercare@sundirect.in - Contact details

Support Link

Official website - Contact details

Comments

K.Anand kumar

Mon, 10/13/2014 - 20:04

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dear sir,
please verify card no 41465444705 is show an error of E17-13.

Dhamodharan

Fri, 04/24/2015 - 19:28

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My sundirect not working my smart card number 41167935836 D.DHAMODHARAN. E 16-4 service is currently scrambled.My smart card balance Rs 195.

Sundirect no-41307674113 is showing the message currently scrambled even after recharge. i have waited to receive the signal for more than 2 hrs switching it on at 102. KTV but no use. kindly solve the problem as soon as possible.

Bindu shrinivas

Sat, 09/24/2016 - 16:38

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I had recharged 4 days before but not able to view channels. My sundirect no. Is 41154481471R. Very poor experience with ur customer care nos. Please suggest at the earliest.

Shammikumar

Mon, 12/12/2016 - 18:35

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I have not seen star plus that only one channel fro 3-4 days. what is that problem, how to solve this problem pls tell me. I get E 118-4 reserved smart card return code.

Saurabh bora

Tue, 12/13/2016 - 19:56

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Getting E118_4 Reserved smart card return code on star plus and star gold. pls resolve this issue asap pls contact me this no 9837778615 and my card no is 41143858110

Rajesh Joy Rajan

Tue, 01/03/2017 - 13:33

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I too am getting E118_4 Reserved smart card code on star plus and star gold. In this regards I also complain and my complain no. is 161231005590 and my card no is 41142513005.

Jayaraman

Tue, 01/17/2017 - 10:13

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Smart card no. 41327902429. There is no channels displayed on the TV screen. Fully black screen.

Kalaivanan

Thu, 02/23/2017 - 20:07

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Hi, my smart card number is 4102 8224 099. Most of my channel are showing a black screen. Some channels show E48-32 no signal. And some channels show E118 reserved smartcard return code. Its been a long time since this is happening. Kindly do the needful from your side and rectify this issue.

E118-4 Reserved smart card return Code.
This message is getting displayed while switching to star plus and star sports 3.

manikandan

Sun, 06/04/2017 - 15:45

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Dear sundirect broadcaster I have been topped up star sports for 30 Rs at 3:00 pm... today, but didn't even channel was unlock. plz hlp me.

Muhammad rizwan

Sun, 04/01/2018 - 20:19

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Plz i have taken additional recharge for mega pack that consist of Hbo, star movies, sony pix and wb. But except star movies i am getting all the three. please fix the channel because I loved to movies on that channel that's why. thank you.

Chenna Vamshikrishna

Tue, 05/22/2018 - 11:55

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My name is VAMSHI, sundirect no is 41136892100 since more than six years I was not using sundirect, two days back i want to use my sundirect asked customer care first you have to recharge and raise a complaint. I recharged amount but error was displayed on my TV E30-4 service is currently scrambled. How to resolve this problem.

Dear,Sir Please change to pin cod
Ramakrishnareeddy K
SR180626000551
SMC : 10585404048
Old Pin:507167,
New PIn:507303

Aneesh kumar

Tue, 08/28/2018 - 17:49

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Sir. We recharge today our setup box. Amount 180 /-. Our customer id is 41405411392. But now itself not ready. Plz check our recharge plan.

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