Official website: Cello Online Ecommerce Store Support Link

I have purchased cello make s d chair from one of your dealer at Chandkheda AHMEDABAD, Gujrati. But after one week chair damaged from inner side but dealer unable to replace as he have no spare. This will from last 6 month. I am wasting my money & comfort by purchasing cello make. Plz do needful for fast replacement. My no. 9898556276. Dealer no: 8530925857. 9998074063.radhaswami furniture.

I month ago I have purchased a steel flask of cello. It was written on it that it keeps hot or cold for 24 hours but I was so disappointed by the fact that your product is useless as it not even keeps warm for 12 hours. Sorry to say that but its true. If you can help me out by replacing it with a better one then please call me my number is +919897841009.

I have purchased cello marvel model on 28march17. After 15 days the wheel got came out from socket the reason was socket cracked. I informed dealer he told inform to customers care. I did, then after one week service man came n did all formalities, after that no action. Again I call so many time finally they replied it's chargeable now. I will send back to dealer my complaint no is Cello Appliances. CAAC170418036.

I have purchased 3 water bottles "Cello splash flip (351). The cap of all the three bottles broken within 2 months. the quality of caps are very poor.

I am a defense person and 20 days ago I purchased 4 cello fiber chairs along with one center table (movable) from CSD canteen chakeri kanpur. 10 days before chairs were fallen down on floor, two of them are broken. I gone to CSD manager asked him for replacement, he told plz ask to cello dealer, so i called dealer name VINAY and he suggest me to write the issue to customer care and also he told it is plastic chair you have to place it safely.

I also had option there for Neelkamal chairs but i gone through Cello but I think i wasting my money & comfort by purchasing cello make. Plz do needful for fast replacement.
My no. is 9916814581, 7338515794
Dealer Vinay 9838742246

I was purchased cello flask with one year warranty. But after 3 months it was not working. If I fill with hot water, it will be changed cool water within one hour. So please replace my product. I don't know, how can I contact customer Care. So please help me. My number 8688941123.

I purchased a calculator yesterday from jalandhar, it is not working today.

Hi, I am using 'Cello Chop N Chop Table Top Electric Chopper with see through chopping bowl red' but I am lost that blade somewhere. Can I buy only blade of the same machine.

Very disappointed to share that cello steel thermos is of very bad quality. They entirely failed to keep liquid warm or cold. Very disappointed. Waste of hard earned money.

I had purchased one month back one Thermos from Haryana Bartan Store, Sector-75, Noida (UP). When we tried to use it now, it is leaking from the bottle cap portion. Two days back, contacted the Vendor. It says its Gaskate is not available in Thermos. It refused to replace it and asking cost for Gasket separately. When new item purchased and not used, it should be replaced free of cost. Behaviour of Vendor was very bad. It seems purchase of Cello Product is waste of money.

One month ago I have purchased the Cello lifestyle vacu steel bottle but now its keeps the hot water for only 2 to 3 hours. I am really surprised now with this brand to give us this kind of quality product. I have no bill now. What should i do plz suggest. My no is 9569995926.

I bought a Companion 400 bottle during these winters. As the same was not keeping the water warm in it. I approached my vendor and asked him to exchange it. The vendor told me that the lid of the bottle is a little crack that's why it's not keeping the water warm.

Due to unavailability of spare parts of this product he insisted me to get the same directly exchanged through company.

May I get it exchanged through company???

Mob 9899756428

Companion Lid/spare part not available in entire Delhi.

Three months ago I have purchased a water bottle of cello MRP 550. It was written on it that it keeps hot or cold for 24 hours but I was so disappointed by the fact that your product is useless as it not even keeps warm for 12 hours. BY SEEING THE BOTTLE THOROUGHLY I NOTICED A LEAKAGE ON THE LID OF THE BOTTLE.

I asked the vendor to get the same replaced, he expressed his inability to do the same as SPARE OF COMPANION BOTTLE ARE NOT YET PROVIDED BY THE COMPANY. If you can help me out by replacing it with a better one then please call me my number is 9899756428

I bought a mixer grinder model Grind-N-mix 700, last winter but now mixer is not working, Due to unavailability of spare parts of this product he insisted me to get the same directly exchanged through company. May I get it exchanged through company??

Invoice no. AMD1-956534, through cloudtail india pvt ltd.

Kindly find the attached invoice and product photograph, its clearly showing that its broken, as cloud tail mentioned that its a freezer safe pet bottle, but only once i kept in freezer and you can see the condition.

Kindly refund my amount or product.

I purchased 6 nos. cello water bottles from paytm @1299/- thru your online dealer. After 8 days ,I visited local mall and saw selling same bottle @99/- means less than 600/-for six numbers.I checked Amazon and found the same position.

I relied on cello brand quality and its rates but cheated badly. I did number of complains to paytm and contacted your dealer. But they decided not to listen a 100% genuine cheating case. I send mail to customercare@cellokitchenette.com but no reply. Pl see my problem. I can send all details. Pl let me keep my faith in cello. Regards Rajinder Mehta 9999572163.

Mixer grinder duplicate product of cello. Please call to solve problem.

I have purchased a air cooler Tower 25+ on 27 Oct 2017. It is defective since last one week( no supply in the panel) . I have lodged complain with customer on 02 Jun 18 (CAAC 180602236) and there after called several times to customer care but nobody has turned up for repair. They have given number 022 40859180 to contact the manager but no body is picking that number. Please help me in this regard.

I have purchased set of 3 bottles from Flipkart about 1&1/2 months back..now one of those bottles got cracked....now I want how the company claims that these bottles are unbreakable. Plz replace my bottle with a new one.

We got Cello Kitchen Chef FP 100 as gift in Oct 2017.We used it today and found it isnt working. The product is in warranty. Please replace the product or repair it. Attaching warranty card of the product.

Product details:
Food processor: Kitchen Chef FP 100
Date of Sale:9 Oct 2017
Sr no of product: KC 081506701711

I bought a cello mixer 6 months back,it has stopped working twice. Now i amunableto contact the service center for repairs.

I've purchased cello mixer 1000w on 26th Jan 2018. Now it is not working. I'm not able to find any authorised service centers in bangalore. Neither any of the customer care numbers I'm to reach. I think K those numbers are fake which are given in their website. Concerned people please contact - 9740019529.

I bought one letter thermo flask 6months back.Now it was working. give me advice.

I purchased cello flask with one year warranty. But it was not working. If I fill with hot water, it will be changed cool water within one hour. So please replace my product. I don't know, how can I contact customer Care. So please help me. My mob.no is 9211990009.

I bought your mixer grinder 10 month ago but all three flasks with cover have broken. Solve my problem and reply on my mail id.

Six pieces of ceramic mugs were purchased by me. These have been advertised as super ceramic, extra strong, oven safe. However, one of the mugs burst into pieces when hot tea was poured into it. Now, what to do about the remaining five mugs? Whether they should be used for cold coffee or juice?

Dear team,
I have recent purchased cello Grinder mixture, box included 1+ 1 warranty but recent 3-4 days mailing as your guidelines but i can't received any extended warranty. So, plzz 1 year extended warranty give me. urgently.

I bought a 1 liter cello steel flask from amazon on 23rd January 2019, it started leaking now. Requesting you to please replace it with new as its not expected from a well known brand. waiting for the positive revert.

Jyoti Singh
9967112199

Dear sir,

I purchase cello kleeno easy clean 360 degree bucket spin mop at dated 02/02/2019. Shopkeeper told there is 1 year guarantee on this product and he mentioned on bill also. However within a month the steel rod stopped to rotating or moving in bucket. Now when i asked to shopkeeper for repair or replacement he just kept that steel rod with himself and told to me to buy new one and he will be keep in contact with cello manufacturer. And now since a month I am still waiting for repair or replacement or any satisfied replay.

Please let me know what to do?

With best regards & Your valuable costumer,
Girish Hanchate
Mob: 9637539095

Worst ever! Bought a new cooler and it's not working properly just after 1 month and the customer service is so bad that I spent days calling the toll free number provided but the server is always down.