1800-3000-9009: Amazon India Customer Care Phone Number

Contact No
1800-3000-9009
Toll Free
Company
Department
Customer Care
Hours
24 hours, 7 days
Region
All India
Note
Amazon India customer service with 24x7 support.
This customer support number is not accessible from BSNL/MTNL phones.
Amazon provides online retail services, it is an international e-commerce website for consumers and sellers. Amazon India launched operations in June 2013 and it is a fully owned a subsidiary of Amazon.com Inc.

If the above contact didn't helped you, here are alternatives to reach Amazon India customer support.

Email

cs-reply@amazon.in - Contact details

Support Link

Official website - Contact details
 - Contact details
Live chat - Contact details

Comments

I didn't get my order but it shows that the item is delivered. How is that possible?? Did not expect this from Amazon. Very disappointing.!!!

Hema srinivasan

Fri, 12/16/2016 - 10:56

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On ordering two crepe dress material i was given this ID no.518071428873. The delivery man can call me today but before 13.00 he's at 8124159741. I hope the two materials will be delivered. Or please transfer back amount that was given by my card. Thank you.

Mohisen Zargar

Fri, 12/16/2016 - 15:33

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It was my first time that i wanted to buy something from Amazon.in and the information that i was provided was wrong. I request the top management to kindly look into the matter, will appreciate that. Thank you.

Yeshwant Sheers

Fri, 12/16/2016 - 17:45

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I had ordered the above product under order No. 407-4992273-5548308 and it arrived under AWB 111115794354 dated 12th Dec 2016.

The product is as B standard. The strings are not even because of faulty mechanism. One string is taut while others are slack and hang loose. Please have it picked up from the address delivered to as I want to return it. Kindly effect full refund.

Thank you.
Yeshwant Shedde

Hilal khan

Sat, 12/17/2016 - 10:57

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I have purchased the single door refrigerator on 13-7-2016 the refrigerator was not working properly it was nor possible for me to make complaint to the authorities service centre as their was unrest in Srinagar from last 5 months when I make complaint to the service centre under no. JAM0812160031 they visited many times but not was done now they told me that the compressor is not working we have to replace it.I don't want this refrigerator I want this refrigerator ti be replaced. I don't want to accelerate this issue to the next level.

I have ordered cello casseroles for Rs. 501, and mistake I have paid twice the amount Rs. 501. I got one set of casserole through courier. I want refund of Rs. 501 back.

Nemishya Heda

Thu, 01/12/2017 - 10:36

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I am not able to buy oneplus 3t on EMI, though EMI options are being displayed on mobile app as well as on site also.

Muhammed basheer

Mon, 01/30/2017 - 20:41

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my order for THE CITY OF DJIN (ID 407-6300960-8014767) refers. After making the payment and confirmation from you, Amazon has unilaterally cancelled my order without giving any specific resons! This is not i suppose a good business ethics to follow by an internationally recognized company.How can you take a customer for a ride like this? I am totally disappointed! When are you refunding? please do it fast!Do you ever reply to customers?? anyway regards.

Om sankhala

Tue, 01/31/2017 - 12:25

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Very bad services by Amazon team. so please cancel my order.

My Order No - #40278871585665101.
My product was not received in time period. So plz resend my product.

Mukesh lakhan

Sat, 02/18/2017 - 11:09

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How can I accept a seal peck parcel without see my goods. Your delivery boy refused my request to show my mobile only. He was insisting pack box delivery.

Sekhar Sengupta

Fri, 02/24/2017 - 12:07

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I ordered for Falcon Grafting knife( Order No. 171-1605087-3209110) on 17/02/2017 but received JW- Nozzzle Sprinkler instead on 27/02/2017. Please arrange replacement immediately.

Shilpa Verma

Thu, 03/02/2017 - 14:27

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I ordered nova nhc-993 and It is not working. When i filled return & refund form, next day it was cancelled by amazon. Really poor experience.

Mohd abdul khader

Sat, 03/04/2017 - 10:16

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The product was damage inside but the above packing good. i have resend for replacement next day only it will be 8 day. i have given the product to pickup boy still i didn't get any replacement. i dont know what u guys are doing since last one week. so replace me as soon as possible.

A. Veluchame

Fri, 03/24/2017 - 08:44

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Recently purchased Usha Janome sewing machine through Amazon. Now this machine gives trouble in operation(very ofter threads caught inside and as a result machine get stucked) I want to know where to contact for free services. My place is Kovilpatti, Tamilnadu, Pin 628501.

Would appreciate any help.

Vipul singh

Thu, 04/06/2017 - 21:41

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I had bought a stroncium 16 gb micro sd card on 31st march 2017.I found it damaged on the next day i had placed a replacement request and it showed me return /Replacement label and also that an amazon representative will contact me on 2nd april 2017 between 11am to 2 pm but no one has came.
"I request you to please replace my memory card fastly".

I am not able to connect 1800 3000 9009 from BSNL mobile or land line. This number is accessible only from other services. I have wasted lot of time dialing from bsnl. why this information is not communicated to customers. This type of service will be a black mark for Amazon.

Manoj Gupta

Fri, 04/28/2017 - 16:01

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I ordered a Samsung printer, with tracking id - 934284113. Without giving notice by phone my order was refused. When i contacted Bhilai Amazon office in Chhattisgarh they too told its fault of delivery boy. I have your payment ready, plz send the printer.
Thanks...
Manoj Kumar Gupta

Datta Sagdeo

Sat, 04/29/2017 - 22:19

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Return item reference tracking #710339273074 ft 27/04/2017, order Id 403-8216877-9285964. I had paid cash but refund not settled till now.

Prasanna Murthy

Tue, 05/02/2017 - 19:18

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I had returned the order but I did not get refunded, I did get my money to my account. Please send to my account fast thanq.

Darshana Sarkar

Fri, 05/05/2017 - 14:06

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I ordered an Asus laptop on 30 April 2017 through Amazon Prime to be delivered by 2 May 2017. After waiting till that date I kept calling the delivery agent whose number was provided against my order on 2 May 2017.But the number was switched off. The order did not arrive the entire day. Next day my Amazon account was said that delivery was attempted which was untrue since I did not receive any call. Several calls to the customer service from my end ensued and I was not promised any delivery date. Even the executives were not ready to accept that it was their fault and advised me that I better cancel the order if I have so much problem. I needed the product on an urgent basis and had already paid for it through my Debit Card. Naturally, I was worried. I have been calling the customer service for 3 days now but every time they say that it is out for delivery.

On 4 May 2017, my account update read that a delivery attempt was made and that the customer had rescheduled the appointment which was a surprise to me since I can not consciously remember getting any call or message or any other kind of communication. Is this a joke? It is 5 May today and still there is no news of my ordered product. I will not only stop vising the site but will make sure that my friends and family rejects this disgusting site too.

Pallavi Bhave

Fri, 05/05/2017 - 15:11

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I returned one product month ago but money is not refunded yet, and i am also unable to contact the amazon company as their given all contact numbers are fake. Hopeless.

K.Prabhakar Rao

Sat, 05/06/2017 - 15:23

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Your customer care response is very worst. There is no clarity in voice. Your intention is to tease the customers. I wanted to know about the refund for my return of AC remote which was not working. Please intimate your intention in this service.
K.Prabhakar Rao
Flat #503, Navyatha Residency
Near Harsha Hospital, Pet Bashirabad
Secunderabad 500067
pH # 9177536780
kalvakuntlap @gmail.com

Seaband , can you deliver this within a week. I am willing to pay extra.

AditI aggarwal

Sun, 05/14/2017 - 19:03

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I am not able to connect 1800 3000 9009 from BSNL mobile or land line. I have wasted lot of time dialing from bsnl. why this information is not communicated to customers. Plz sort the problem urgently.

Peter Sawian

Mon, 05/15/2017 - 09:48

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I am a regular customers of Amazon India since four years back and till date. However, I am very disappointed with Amazon India in respect of Order Id 403-4357446-1250738 relating to non-refund of the cost paid by me for non-delivery of HP V510m 16GB OTG Pen Drive, as promised by Amazon on January 2017 through an email from customer care service. Any advice what steps I should take next?

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