memberrelations@clubmahindra.com: Club Mahindra Holidays Customer Care Email

HI,

I have sent an Indusind bank check no 845911 by speed post (Tracking No. EE441397653) to Mahindra Holidays and Resorts India Ltd., Mahindra Towers, 17/18, Patullos Road, Chennai-600002. As per Speed Post tracking result the same was delivered to ANNA ROAD H O on 15/02/2016 and the check amount of Rs.13,243.00 towards ASF payment was realised on 22/02/2016 as intimated by the Bank. However,so far there is no intimation/acknowledgement in this regard from your end. A prompt intimation/acknowledgement from you is awaited and will be appreciated.

Regards.
G B Sharma.
Member ID:1524542.

I, Krityanand Das, memberID:2519842 have a booking at Bangkok-MAC boutique from 21 to 25 May2016. This was confirmed by SMS on my registered mob No:9000776918, on 10Feb2016. I was also informed that a CV has been sent on my registered email krtyananddas @gmail.com. The same has not arrived as yet. Request sent again at the earliest.---KNDas

I am finding difficulty in getting your Call centre or details about Masanagudi, Ooty, and Coorg Mahindra Holidays for 8 members from our Family only. I request you to put the right person immediately to finalise my travel plan to one of these places. I will wait for your call. Parthanath.S.N. 9663712000. Urgent please. My Membership ID is 111920.

My membership i'd is 2632773 of white studio. In 2014... At that time the relationship executive manager I he rohit dixt new delhi or ashutosh name he cheat me to got canada visa and he sell me club mohindra. I want to cancel my membership. Return my all money amount is 130,000. Company is not good

I am a member of your Club Mahindra and my membership ID is 2570999. I am paying the EMI and also ASF regularly. Due to sudden acute financial crisis I am not in a position to pay the balance EMI & ASF. Since I am suffering from kidney disease for which a lot of money is draining out. At present it is really not possible for me to balance the whole situation. You are requested to cancel the membership and refund as much as possible to help out from this crisis.

This is to inform u that's xuv500w model now8(Jaswinder Singh) and purple club member I want to explain u my Mahindra voucher unfortunately expire 10th apr 2016 and valid date is 10 April 2015 the point is I can't see the date which date valid or expire. so kindly grant plz help us we don't use the voucher help me thx.

My AMI payments amounts to Rs. 71588/- , But Bonus amount of Rs. 10000/- by recommending new member Mr. Sanjay Kari, from Hubli , Karnataka, is not credited in my Balance AMI, & credit vochers Rs. 5000/-Taking into both consideration so please let know exactly how much AMI has to be paid till date.

I had informed about 3 years ago that I do not want to continue my membership with mahindra club but even then i am receiving calls etc. so once again i request you to discontinue my membership (ID 199862010749) with immediate effect.

I had taken your Club Mahindra membership on May, 2016 by your Take Over Manager Sale, his name is MR. VIVEK CHAUHAN ( Mob. No. 9910720104) & my member id is 2695385. He has given me the assurance that by getting the membership you can get benefit of one year ASF free from us & also offer other benefits. But after getting membership he changes his words and now in-spite of my repeated reminder & follow up, this guy is not picking up my call as well as not reply my mails,.

Secondly he didn’t told me about ASF charge will be increased every year at the time of offering the package.

Thirdly he have not completed the application form as there is missing the Signature of the Co-applicant & Stamp of organization as per my copy records.

The overall experience was not so good for us, felt like we have been cheated so. Really such representatives who mislead clients resulting into a mess both for the company and for the customers, as resulted it seems like Company is giving very bad service after selling the product & not fulfill the commitment honestly.

I would appreciate it if you could fulfill the commitment as given by your representatives & also please take necessary actions against this guy. Because I has under the impression that Mahindra Group is a reputable company. I feel this can be easily resolved if Mahindra group would stand behind their product.

Looking forward to your positive feedback in the same as I’m facing a lot of financial troubles.

Thanks & Regards,
MANOJ KUMAR
Membership No. 2695385

This is such a company which have no control over its employees. I bought the membership from Mr Ashutosh from Pitampura, Dehi office in a campaign at Bhiwani in Haryana. He promised me a complimentary eight night stay at any club mahindra resort after payment of rs 29600 as down payment and three EMIs of rs 8000. After such holiday I could decide whether to continue or discontinue such membership. I paid down payment and 5 EMIs and asked Mr Ashutosh to book six night holiday at kerala which he after long period of uncertainty, failed to do. Now I have paid nearly Rs 75000 to club mahindra. Now planning to go to consumer court for a refund.

This is to bring to your notice that I had taken white studio membership (membership number 2694504) on 08 April 2016 from your representative Mr saurab narwan. Mr saurab narwan deliberately did not share a couple of important things with us which came to our notice only when we received a call from your side for validation of membership. The things which were not told by Mr narwan were:

1. In case of upgradation from white to red the member will have to make a booking of minimum three nights. If this clause was told to me I might have gone for red membership instead of white.
2. We were given a complimentary five night stay at any of the resort at any time (red white or blue) but he didn't tell us that they will be applicable only after clearance of three EMI.
3. We were forced and misguided to take the membership on that particular day as the rates will increase the next day.
4. Till date we have not received any acknowledgement of the payment made by me although the first emi has been debited from my account.
5. We have received a numerous calls from your side stating that Mr saurab narwan and Mr mohd javed had cleared all our doubts but neither Mr narwan ever called us nor Mr mohd javed after promising a visit to us ever bothered to contact us.

If this is the way to treat a customer than what will happen in the next twenty five years.
In these circumstances I do not want to continue with the membership and would like you to refund all the money that has been paid by me with interest.

If I do not hear from you within a week I will be forced to approach consumer forum for redressal.

I have so many queries but till date it is not resolved and did not explain properly and i am very irritate when i call to customer care.

I am a Club Mahindra member with Membership No. 2636456. I got myself converted from Zest to Club Mahindra last June under "Red" season. Under the conversion package, I have been provided with Special Offer of 7 night(s) holiday in Club Mahindra Resort, as an additional offer, valid upto 23-06-2016. As I have not been able to utilise this special offer within the period of validity, due to urgent official exigencie, I request you to extend its validity by one more year and oblige. (2) Further, please change my e-mail from v.srinivasan @axisbank.com to shanth2k @gmail.com. Please confirm your actions. My mobile no is 9840465494. Thanks & regards, V.Srinivasan

last few days back i have taken the membership with club mahindra, and at the time of booking amount will paid and last two month EMI also debit to my account but when I approach to club mahindra team for cancellation of membership and refund the amount at that time they told us it's company policy does not refund the amount, so this is highly hidden information received from club mahindra team because at the time membership they not told us also not a policy told like that if you cancel the membership refund does not paid. Even i have not a taken any benefit of this club mahindra and before that i written mail to everyone but still no one reply on that.

Request to all of you please refund the amount on SOS basis, or else need to take up this issue to other levels.

This is to inform u that, I have received a holiday gift voucher, But I Could not redeem the voucher, It is stating as unable to process your request as the complimentary voucher is invalid as per your system, Kindly check and revert back on the same.

Club mahindra holiday voucher - No - MAFJ54821RQ, pl check and revert back.

dear Sir
i would like to cancel my membership vide ID no. 2720243 OF RED STUDIO Category. I have already paid Rs. 45,210/- Cash and 09 Nos. of post dated cheque of Rs. 13,827/- w.e.f.20/06/2016. Kindly return the whole amount, whatever paid by me to your sales executive Sri Pawan Das and Miss Ankita. As your sale Executive give us the wrong information regarding to the Annual Subscription Fees and free Switzerland Package by getting to the new membership.

i confirm you to cancel the membership. accordingly you will return the whole amount immediately.
My contact No. is 9435022744 and 9085255760.

regards
sunita sharma

I'm not satisfied from your membership because no response from your employes. Please cancel my member ship and refund my payment in my account. My membership no. 2716148.

I have made payment agaist ASF vide following details. Please confirm And send me receipt as well confirmation as no any due.

Your Payment details has been processed. Here are the details of this transaction for your reference....

Payment Reference No. HCIT4839798086
Customer Name Udaykumar Maharaja
Member ID 2386606
Membership ID 227984
Transaction Reference Number CMHWEB023866061476860961
Invoice Number 6116117109
Payment Date and Time 2016-10- 19 12:43:04
Amount Paid(INR) 13511
Payment Towards/Transaction Details ASF/EMI DuesPayment

1. I had taken club mahindra membership of your club in jun 2012 and made the necessary down payment of Rs 27500/- with EMI plan of 48 months. The membership No 2406768 was allotted. However due unforeseen circumstances i could not continue the plan .

2. However on approaching your club representative in delhi, told that the plan cannot be continued and fresh membership has to be taken. He assured us that club will reimburse the earlier paid membership fee amt of Rs 27500/-. Therefore again fresh membership was taken in my husband name Lt Col J B Gurung and New Membership No 2490627 has been given for which we are paying EMI regularlyin time till now.

3. We received the refund cheque fo earlier paid amt of Rs 27500/- (Chq No 466739 ) in favour of Mrs Vijayta Gurung dated 21 Mar 2013. However i could not encash the said chq as it was misplaced. My husband approached for the same through his email quoting present member id 2490627. club mahindra advised me to approach again through my registered email.

4. In view if above i once again request you to kindly issue fresh cheque and send to my following new add;

Lt Col J B Gurung
Officer Commanding
82 Ammunation Platoon
C/O 56 APO
Pin - 909482

From
Mrs Vijayta Gurung
Mob no 8145002146

I would like to cancel my membership because I were given assurance from your sales executive Mr sahil To his giving some commitments and i am not able to pay that whole amount. so plz refund me down payment amount of 32000.

Our membership no: 27506
Why you increase the ASF payment without any information in advance. Please update our payment details
or ASF Details.

Sir/Madam
I would like to cancel my new membership ID no.2729508 which I had done through chitrita Das one of your club Mahindra executive dated 10.11.16 in siliguri. Due to some personal problems I would like to cancel the membership and would request you to return the down payment and three EMI cheques which I had handover to your executive personally. Looking for your early response regarding the said matter.

Regards.
Manisha Mitruka
Member Id:2729508

My membership id is 2730186. i requested for withdraw my policy after 3 days of down payment as clubmahindra withdrawal policy but still did not come any response by clubmahindra, please do something.

Hi, I am not getting any response from your end regarding my cancellation and refund. I had mailed to your email id about all the facts but, not getting any response. Please do the needful as earliest.

Membership Id 2729509 & interaction Id 10152749.

I want to stop my present EMI scheme and switch to a newer one. I dont want to get my jan '16 EMI to be deducted from my account. plz do the needful in this matter and oblige.

I have booked my holiday for kerala from 15th january 2016 but I have not get mail from hotel at Munnar on date 15th to 17th january. So please check booking confirmation and reply me.

Very bad experience at the time of booking. Trying to make booking since last two days on toll free no .. but no response.

I have deposited an extra amount against ASF 2016 to be adjusted in 2017. Kindly indicate net amount to be paid against ASF2017. You may forward my request to concerning deptt. for sending the information. Membership no. 2418289.

My membership id is 2730093 of white studio.
In 2016 Mr Kartikya assured & convinced us to take membership & making me fool from last two months nd fake promise to give me the phone nd now they don't rply my phone. so I want to request to refund my down payment 31160 Rs, i want to cancel my membership immediately. Hence i request u goodself to view this case seriously and return my money back.
Gopal
33/5 Signal Enclave